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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Took a month to get my car back when quoted 10 business days Took a month to get my car back
Business response:
Unfortunately, factors such as parts availability can increase wait times for service appointments. We'd be happy to look into your appointment in further depth. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.
Not very personable. Seemed real fake and played the game of a salesman. Few issues with the vehicle that weren’t major but took time to get it corrected, which it wasn’t fully corrected. Reached out to make another appointment and never heard back. Salesman was only concerned about getting his good review.
Business response:
Alex, we're disappointed to hear this feedback as we strive to deliver excellent service to all our customers. We'd like the opportunity to discuss this with you directly. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.
I usually never post stuff like this but this time I feel I need to. It's about Reliable Chevrolet in Albuquerque. This dealership has the worst I mean WORST customer service!! I'm not gonna tell you the whole story but I jist wanted to caution anyone considering doing business with them. Their service department is the most dishonest group of individuals I have ever dealt with and their General Manager doesn't have the decency to speak to a VERY dissatisfied customer. I ended up having to pay $800 out of my own pocket for a... read more
Business response:
Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to assist and discuss this situation further.
Happy with the car I purchased despite there being a few details that should have been fixed prior to the sale of the vehicle. Especially when the vehicle was (according to car fax) traded into the deal a month or two prior to my purchase of it. There is a 12 volt house plug that’s supposed to be in the vehicle that was not fixed nor replaced. Passenger front sun visor has a burn prior to my purchase that was not fixed. The rearview mirror has a plastic collar that is loose and comes apart easily. Despite being in for detail... read more
Severely disappointed bought a 2015 dodge Josh said nothing was wrong but he in fact lied as my AC and heater does not work would not reccomend Josh or this place as who knows how other vehicles are or if they are being honest or not
Business response:
Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this situation further.
Eddie was a great person to assist me in my purchase. As far as the dealership they could improve on the way they operate on the paperwork part of the purchase.
Edit: Brand new vehicle has an issue and hasn’t been resolved in more than 2 weeks. Now we have to find out that the grace period we were promised was a lie. Deeply disappointed, I had been thinking of also tracing my Traverse for a new one, I am 100% sure I will not be doing any more business with Realible Chevrolet. Octavio was amazing, we were very happy with the whole process and transaction of trading in and buying our vehicle.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
I responded to a recall for my 2007 Chevy Silverado. The recall was for the passenger airbag. I had an appointment on July 14, 23 at 9:00am to get this changed. I dropped off my truck and was told that it would be ready in 3 hours. 8 hours later I still hadn’t heard nothing from them so I went over to their service department and I was told that they haven’t started the job yet. The service advisor that I spoke with asked if I could bring it back the next day or leave it there. I asked to speak with a manager then the servic... read more
I was not allowed to purchase the Volt at the advertised price. I was told I had to have the 2982 Option even though I didn't want it. I believe this is a shame and I will Never do business with your dealership and will tell everyone I know about your SCAM
Business response:
We're disappointed to hear you weren't satisfied with our pricing. We strive for transparency in our pricing, which our digital retailing tools online as well as the physical price sticker outline any and all additional add-ons/fees etc. on individual vehicles. We would be happy to discuss your concerns and answer any related questions. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 14,561 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 5:00 p.m.