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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
People were nice and not pushy I enjoyed the people and conversations. They were able to understand my wants and needs and stayed with it
Business response:
Thank you for your review! We're delighted to hear that our team made such a positive impression during your visit. It's wonderful to know that you found our staff approachable and not overwhelming in their approach. We truly value that you appreciated the genuine conversations and felt that our team took the time to listen to what you were looking for. Understanding each customer's specific preferences and requirements is something we take pride in, and we're thrilled that this commitment came through in your experience. Yo... read more
Excellent service! Facility was clean, staff was very polite and helpful for what I needed done to my vehicle.
Business response:
Thank you for the wonderful feedback! We're thrilled our clean facility and helpful staff met your expectations. Your positive experience means the world to us, and we appreciate you taking the time to share it!
Great customer service quick reliable honest hardworking team there at reliable Nissan Thank you bye
Business response:
Thank you for recognizing our team's excellent service! We truly appreciate your kind words about our quick, reliable, and hardworking staff at Reliable Nissan. Your feedback means so much to us.
She researched. The part got it for me got us in quick. Did her job well
Business response:
We are grateful for your positive feedback about our team member's dedication to helping you. It's wonderful to hear that she took the time to thoroughly research what you needed and was able to get you the right part quickly. We truly value customers like you who recognize when our staff goes above and beyond to provide excellent service. Your experience reflects our commitment to taking care of our customers efficiently and professionally.
Went in for an oil change only and came back with 7 things they wanted to do for 1000k + they said air filters needed changing One under hood looked new the one inside was slightly dirty they wanted 80.00 to change both I changed the inside one for 24.00 for a carbon filter Rep was polite I was disappointed with pictures they gave me. I don't think they were my car
Business response:
We appreciate customers sharing feedback about their service experience. Our team strives to provide clear recommendations and helpful information to support vehicle maintenance decisions. Feedback like this helps us remain focused on maintaining transparency and trust. For further assistance, please reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
Enjoyed the experience, and the professional yet friendly attitude of everyone. Kudos to everyone involved
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with our team. Your kind words about the professional yet friendly approach mean so much to us. We truly appreciate you taking the time to recognize everyone who helped make your visit special. It brings us great joy to know that we were able to provide you with the excellent service you deserved.
They were very friendly and professional. Got my vehicle in and out in a timely manner.
Business response:
We are delighted to hear about your positive experience with our team. Your kind words about our friendly and professional service mean so much to us. We understand how valuable your time is, and we're pleased that we were able to service your vehicle efficiently while maintaining the quality care you deserve. Thank you for choosing Reliable Nissan and for taking the time to share your feedback with us.
Personable, professional. Great service, very courteous and knowledgeable. Also helpful with transportation during the procedure.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our personable and professional approach mean so much to us. We take great pride in providing courteous service while ensuring our customers have the knowledge they need throughout their visit. It's especially gratifying to know that our transportation assistance during your service made a positive difference. Thank you for taking the time to share your feedback about the excellent care you received.
There was not enough communication. I had to call several times to find out the status of the repair. We were down a Catering vehicle for a whole week.
Business response:
We value your opinion and understand how important clear communication is when your vehicle is being serviced. We understand your frustration. Your feedback helps us identify areas where we can improve our communication processes. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss how to better serve you in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,787 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.