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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I immediately was able to get help, and everyone at the dealership was very nice. ?? it just took longer than expected, which was the only downside!! But overall it was worth the wait!!??
Business response:
Cindy, thank you for your wonderful review! We're thrilled to hear you received prompt assistance and enjoyed our team's friendly service. We appreciate your patience and understanding regarding the wait time. Your feedback helps us improve, and we look forward to serving you again!
Ramon was well-organized, friendly and easy to get a hold of when needed. Very pleased.
Business response:
Thank you! We're thrilled to hear that Ramon made your experience positive and seamless. We appreciate your feedback and look forward to continuing to provide excellent service!
Reliable Nissan is a great dealership and the service department is always courteous and kind. The workers are respectful.
Business response:
Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!
I have a great experience on reliable Nissan, they were fast and efficient, they get me a perfect car for me
Business response:
We’re thrilled to hear about your great experience! It’s wonderful that you found the perfect car with us. Your satisfaction is our priority, and we appreciate your feedback!
Dylan was friendly and very helpful. We were late to our appointment and he made us feel at ease and got us taken care of in spite of being late.
Business response:
Thank you, Carol, for your kind words! We're glad to hear that Dylan was able to assist you and make your experience positive despite the delay. We appreciate your feedback and look forward to serving you again!
Maintenance charges seem to be rather overpriced. I will try shopping around next time. I think their services should be more reasonable.
Business response:
We understand that pricing is an important consideration, and we always strive to offer quality service at a competitive value. We’re here to help if you ever have any questions about the services you’ve received or if you'd like to discuss any options further. Feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
They were very knowledgeable, professional and ,patient to what was needed and in answering my questions.
Business response:
Thank you, Annette! We’re thrilled to hear that you had a positive experience with our team. Your appreciation for our knowledge and professionalism means a lot to us. We’re always here to help with any questions you may have!
I have owned my vehicle for less than 18 months. I have gotten 2 oil changes there. First one, I was told to use an additive which cost me money. And the second oil change I was told I need a transmission flush. That was a generic statement because they didn't actually check my vehicles' recommendation for getting transmission flushes which is 50,000 to 60,000 MI. Yeah the people in service get paid a lot of money but don't know a whole lot. Generally speaking.
Business response:
It's important to us that our guests feel confident and well-informed when visiting our service department. We always aim to provide recommendations with your vehicle’s best interest in mind, and we understand how important it is that those recommendations align with your vehicle’s specific needs and maintenance schedule. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect with you directly. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.
The sales department it’s good, but the service department, it’s not that good
Business response:
Thank you for your feedback! We’re glad to hear you had a good experience with our sales department. We apologize that the service department didn’t meet your expectations and appreciate your input as we work to improve. We hope to have the chance to provide a better service experience next time!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 10,023 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 11:00 a.m.