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Reliable Nissan

4.4

About this business

Location details

9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.410,954 reviews
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nursepanteah's profile image
nursepanteah 
a year ago

Make an appointment! They are super busy so I wouldn’t expect constant communication but they will reply if you leave a message. Overall very professional and knowledgeable. 

Business response:

Thank you for your understanding and kind words! We appreciate your patience and are glad to hear that you found our team professional and knowledgeable. Making an appointment is a great tip for others! If you have any further questions or need assistance, feel free to reach out anytime. We look forward to serving you again! 

LYNETTE.TAFOYABARRAZA's profile image
LYNETTE.TAFOYABARRAZA 
a year ago

Was very happy with my oil change I wil definitely be taking it back again 

Business response:

Thank you for your positive feedback! We're thrilled to hear that you were happy with your oil change. We look forward to welcoming you back for your next service! If you have any questions or need assistance in the future, don't hesitate to reach out. 

bg_gishey's profile image
bg_gishey 
a year ago

Meet with John. .very friendly & patient. Took awhile. My suggestion..get your client to start with needed documentations..etc & process take shorter time..just saying 

Business response:

Thank you for your feedback! We're glad to hear that John was friendly and patient during your visit. We appreciate your suggestion about streamlining the process and will take it into consideration to improve the experience for our clients. Your insights help us serve you better, and we hope to provide an even more efficient experience during your next visit! 

JSR668592's profile image
JSR668592 
a year ago

The service agents are very courteous, and keep customers abreast of the status of their vehicles being serviced. 

Business response:

Thank you for your kind words! We’re glad to hear that our service agents are providing courteous and informative support. Keeping our customers updated on their vehicle status is a top priority for us. We appreciate your feedback and look forward to serving you again! 

jg12121515's profile image
jg12121515 
a year ago

Really nice and we’re super helpful. They knew exactly what they were doing. They were quick to make my next appointment 

Business response:

Thank you for your positive feedback! We're thrilled to hear that our team was helpful and knowledgeable in assisting you. It's great to know that your next appointment was set up quickly as well. We look forward to seeing you again soon! If you need anything else in the meantime, just let us know. 

CARRL54's profile image
CARRL54 
a year ago

Excellent customer service. Efficient and friendly service techs. Service was performed on time with attention to details. 

Business response:

Thank you for your wonderful review! We're delighted to hear that you experienced excellent customer service and that our service techs provided efficient and friendly support. Attention to detail and timely service are our top priorities, and it’s great to know we met those expectations. We appreciate your feedback and look forward to serving you again in the future! 

dara.a.smith's profile image
dara.a.smith 
a year ago

I truly believe that service is about relationships. I had a great experience. I felt valued as a customer. Josh McCracken created an awesome experience for me. I was feeling discouraged and what he said inspired me. Prior to coming I was thinking about going somewhere else to get an oil change. It’s because of Josh I’m glad I had my services at Reliable Nissan. I’m now going to come to Reliable Nissan for my oil changes because of Him. 

Business response:

Thank you so much for your heartfelt review! We're thrilled to hear that Josh made such a positive impact on your experience. Building relationships with our customers is essential to us, and it’s wonderful to know that you felt valued and inspired. We're glad you chose us for your oil change and look forward to welcoming you back for your future services. Thank you for your trust in us! 

cldann1984's profile image
cldann1984 
a year ago

Experience was good but I did have 2 issues I did not like. First I arrived and my car was done and parked so I decided to look around the lot for a bit but no call like 45 minutes later, so I went to service desk and they didn't know why no one contacted me that my car was ready. So I don't know how long it was parked there, ready. Second my car was not washed which they usually do as a courtesy. 

Cesar garcia's profile image
Cesar garcia 
a year ago

The attention is excellent and fast, helpful and experienced, and the person who helped me (Ramon) was easy to talk to. 

Business response:

Thank you for your kind words! We’re glad to hear that you received excellent and fast attention from our team, especially from Ramon. We pride ourselves on providing helpful and experienced service, and it’s wonderful to know that Ramon made your experience enjoyable. If you need anything else, don’t hesitate to reach out. We look forward to assisting you again! 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 10,954 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open tomorrow at 8:00 a.m.