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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Everyone was friendly overall, but it seems like every time I go in there is a problem this time it was because of my TPMS reader was broken when they were changing out my tires, but Christopher was able to order the part and get it in fairly quickly, which was nice. He did offer me an oil change on them, but I already get a year worth of oil changes he did not offer anything else though but again still very friendly and I was happy overall.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your understanding when the TPMS sensor issue came up during your tire service. It's wonderful to hear that Christopher was able to quickly order the replacement part and get everything resolved for you. We're glad our team maintained a friendly approach throughout the process and that you left feeling satisfied with the overall service. Your feedback about your experience helps us continue to provide quality care for our customers.
Straight forward and honest through the entire transaction. In and out in less 5han an hour
Business response:
We are grateful for your feedback about the straightforward and honest approach you experienced throughout your transaction. It's wonderful to hear that our team provided you with a transparent process and that we were able to complete everything efficiently in under an hour. Your positive experience reflects our commitment to making car buying as smooth and trustworthy as possible. Thank you for choosing Reliable Nissan and for taking the time to share your experience.
Customer service starts the moment a customer walks into the building. The appearance of the building is clean
Business response:
We appreciate your perspective on the importance of first impressions and customer service. You are absolutely right that the customer experience begins the moment someone enters our facility. We are pleased to hear that you found our building's appearance clean and well-maintained. Your feedback helps us understand what matters most to our customers, and we value your observation about how facility appearance contributes to quality service. We remain committed to maintaining high standards in all aspects of our operations. ... read more
Service was prompt. Agent was courteous. The experience met all of my expectations. I was pleased.
Business response:
Your positive feedback truly brightens our day! We're thrilled that our team provided you with efficient service and treated you with the courtesy you deserve. Knowing that your visit fully satisfied your expectations brings us great joy. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience.
Salespeople are knowledgeable a little bit too busy for me , though. Some things were overlooked.I had to call several times to have things done.\nThe sales person took a long time.The day I bought the vehicle waiting on other people and helping other sales agents
Business response:
Your input is valuable to us and we understand your frustration with our team's availability and timing. We recognize that having knowledgeable staff is important, and we also know that feeling prioritized during your vehicle purchase is equally essential. Your feedback is something we take seriously. Your experience helps us identify areas where we can better manage our customer interactions and improve our service flow. For further assistance, please contact Dominic Salazar, our General Manager, at customerrelations@reliab... read more
The service was completed in a reasonable about more time and excellent explanation on the recommendations
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that your service was completed within a reasonable timeframe and that our team provided you with thorough explanations regarding their recommendations. Your feedback about the quality of communication and efficiency means a great deal to us. We appreciate you taking the time to share this review and look forward to serving you again at Reliable Nissan.
Excellent work Would recommend their vehicles and service to everyone. Excellent people and good vehicles
Business response:
Thank you for sharing your wonderful experience with our team and vehicles. Your recommendation means the world to us, and we're thrilled that you found our service exceptional. It's incredibly rewarding to know that both our people and our vehicles have earned your trust and satisfaction. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the quality service you deserve.
This dealership provides the best, friendliest service. The finance dept takes excellent care of me and my needs. There is always a wide variety of vehicles to choose from.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving the best and most welcoming service truly means everything to us. We understand how important it is to have a finance department that genuinely cares for your individual situation and requirements, and we're delighted that our team exceeded your expectations in this area. Having a diverse selection of vehicles available for our customers is something we take pride in, and we're pleased this made your visit even bett... read more
They're always very helpful understanding helpful with for whatever situation I'm dealing with and they go above and beyond that's why I like coming into this dealership
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and are delighted that our team consistently provides the support you need for every situation you encounter. Knowing that we exceed your expectations and that this motivates you to choose our dealership means everything to us. Your trust in Reliable Nissan drives us to maintain the high level of service that keeps you coming back.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.3 star rating with 11,241 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 5:00 p.m.