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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
He was polite and quick He went over everything and made sure it was covered under warranty
Business response:
We are thrilled to hear about your positive experience. It sounds like our team member provided you with courteous and efficient service while thoroughly explaining your coverage options. We take pride in ensuring our customers understand their warranty benefits and feel confident about their vehicle protection. Your feedback about the polite and thorough service means a great deal to us and reflects our commitment to delivering quality customer care.
Friendly, no pressure, great service Helpful explaining technology and setting up phone. Showing spare tire etc
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving friendly service without any pressure means so much to us. We understand how important it is to have someone take the time to walk you through new technology and help with phone setup in a way that makes sense. It's wonderful that our team was able to show you practical details like the spare tire location - we believe these small touches make a real difference in helping you feel confident with your vehicle. Thank ... read more
Traded in a 2022 nissan frontier s for a 2025 nissan sentra s. Our salesman justin was very knowledgeable on the handful of vehicles my wife and I test drove. This was our 3rd vehicle purchased from reliable. Justin and Jesse worked tiresley to get us approved and it's much appreciated. Definitely recommend Justin as a salesman.
Business response:
We greatly appreciate your loyalty in choosing us for your third vehicle purchase. Moving from your 2022 Frontier to the 2025 Sentra sounds like a great upgrade, and we're pleased that the test driving process helped you and your wife find the perfect fit. Justin's expertise with our vehicle lineup clearly made a difference in your experience, and both he and Jesse's dedication to securing your approval demonstrates our commitment to going the extra mile for our customers. Your recommendation means everything to us at Reliab... read more
Tiarre and Abdul were great. They helped me get into the vehicle of my dreams and made it affordable and made sure we were covered for the life of the loan.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that our team helped you find your dream vehicle while keeping it within your budget. It sounds like you received excellent support throughout the financing process, and we're pleased that you feel well-protected for the duration of your loan. Your satisfaction with the entire experience means so much to us at Reliable Nissan. We truly appreciate you taking the time to share your positive experience with others.
David was an exceptional Service Writer. After years of utilizing the Reliable Nissan service department, we finally encountered a truly customer-oriented representative. He not only meticulously addressed my vehicle's needs but also demonstrated genuine empathy regarding my concerns. In a world that often feels unappreciative, it is truly gratifying to have someone provide such outstanding assistance.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service department. It sounds like you received the customer-focused care that every visit should include. We understand how meaningful it is when someone takes the time to thoroughly understand your vehicle's requirements and shows genuine concern for your situation. Your loyalty over the years means everything to us, and we are delighted that you finally received the exceptional level of service you deserve. Thank you for taking the time to share y... read more
It was ok. Needed a light to be checked and was told I needed to make another appointment. When I made appointment I told them about the light. Very frustrating to have to go back.
Business response:
We understand how inconvenient it can be to schedule multiple visits for a single concern. Our goal is always to provide efficient service while ensuring each issue is properly addressed. Feedback like yours helps us evaluate ways to streamline the process and improve customer experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can assist you directly.
Short staffed Had to wait 15 minutes to be waited on. Did not inform me I would be notified by text when car was ready. Didn't hear text notifications over TV and general noise. Discovered text when I went to use phone only to discover my car was ready 20.mins earlier. No one bothered to question why I didn't respond.
Business response:
Thank you for letting us know about your experience with our service team. We understand how frustrating it can be to experience longer wait times, especially when our team is working with limited staff. Your patience is appreciated during this time. Your feedback helps us improve our processes to better serve our customers in the future. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and ensure better communication moving forward.
I was very happy with the service David gave to me and the reliable service team.
Business response:
Thank you for sharing your wonderful experience with our team. We are delighted to hear that you received excellent service and that our team took such great care of you. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the outstanding work. We look forward to continuing to provide you with the same level of quality service in the future.
Great customer service. .. very knowledgeable... great deals and savings... 2nd purchase there and we're very happy and satisfied... definitely recommending it to our friends and family
Business response:
We are delighted to hear about your positive experience with our team. Your words about our customer service and knowledgeable staff truly mean a lot to us. It's wonderful to know that you found great value and savings during your visit. Having you return for a second purchase speaks volumes, and we're thrilled that you remain happy and satisfied with your experience. Your recommendation to friends and family is the highest compliment we could receive. We look forward to continuing to serve you and providing the same excelle... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 10,017 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.