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Renewal by Andersen is trusted by homeowners across Oregon and SW Washington for providing high-quality windows and doors. Our services extend through Portland, Salem, Vancouver, and the scenic Oregon Coast, where we’ve enhanced the long-term value and comfort of countless homes. As a full-service window replacement company since 1995, we’ve spent the last three decades providing a smooth and hassle-free process, complete with a comprehensive warranty that guarantees long-lasting performance.
18151 SW Boones Ferry Rd, Portland, OR, 97224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:30 p.m. | |
Sun | 9:00 a.m. to 5:30 p.m. |
We had an amazing experience getting our windows replaced! Our whole experience was very impressive. Every person that we talked with during our window replacement was extremely helpful and a pleasure to work with. Mike and Sergey did an outstanding job. Always communicated how the job was going and answered our questions. These guys worked hard! Snow, hail, rain, and cold they kept at it. We are very pleased with the quality work and detail they put into our windows. Our job was a week-long install and each day they cleaned... read more
Business response:
Thanks for the review, [Member Name Removed]! It's our goal to make your window-replacement project the most streamlined home improvement experience you've ever had, and I am happy to see you are pleased with the results! Enjoy your new view, and thank you for choosing Renewal by Andersen!! We appreciate the chance to work with you
It went smooth!. From the person who sold the windows, to the tech/ measurer person, to the installers , Terry and Josh, the job was almost seamless. The installers worked hard all day making sure the windows went in , were caulked, sealed and cleaned, and cleaned up afterwards well. They showed me how the windows and screens worked, answered all my questions and encouraged me to call if I had any more questions or concerns. What a great team! Thank you Terry and Josh!
Business response:
Hi,[Member Name Removed]...We strive to provide homeowners with the best all-around experience, and I'm so happy you're pleased with the product, the installation, and the service afterward! Thank you for taking time to write a review!
There are slightly cheaper options for window replacement, but none offer the excellent customer service, quality product, professionalism, and ease of financing that you get with Renewal by Andersen. For starters, Renewal controls the entire process from manufacture through financing and installation, so if anything ever goes wrong with the process or the product, there is only one phone call required. Bobbi, their customer service representative is the best. All questions and communications are responded to promptly. Every... read more
Business response:
Hi [Member Name Removed]! You're review was very pleasant to read and it really shows the commitment level that our entire team puts in to make sure that at the end of the day you have an all around amazing experience with our company! I can't wait to share the kind words you said with Bobbi!
Very professional, high quality workmanship and product!
Business response:
Great to hear!
We had 5 windows replaced in our 1945 home 2/18/2019 & they look great. Uriel and John were our installers and I can't praise them enough for the care they took at protecting our floors and furniture, cleanliness, and keeping us informed on the process. They even stayed later than normal to finish because they ran into some dry rot that they repaired. They did a wonderful job! Thank you
Business response:
Thanks for taking a moment to leave a review, [Member Name Removed]! We take pride in providing the very best customer experience at all stages of the process, from sales, to installation, to service. We're happy YOU are happy, and will share your kind words with the entire team! Thanks!!
The Andersen folks from the sales staff to the installers and office staff were courteous, efficient, and knowledgeable. The two man installation crew (Alex and David) worked through tough weather conditions but were able to complete the project on time. Their attention to care for landscaping and indoor work areas was apparent throughout the three day project. We are very pleased with the finished product as well as the entire Andersen staff and will continue to choose Andersen as other windows in our home require replaceme... read more
Business response:
[Member Name Removed] thanks for your praise and kind comments about our team.
The entire experience working with Renewal by Andersen was great starting with Tony Butler our sales consultant and finishing with the installation crew of Mike & Sergey. We appreciated Tony's straight-forward, direct approach when it came to discussing the cost of these windows and also the time he took to show us first-hand their high quality level. The measure technician did make a mistake on one of the windows which meant the installation crew had to come back a few weeks later but Andersen made every effort to get the n... read more
Business response:
Hi [Member Name Removed]! Thank you for leaving such a positive sharing of your experience with our company! We are thrilled that Tony, Mike and Sergey could provide you with the best quality service and work hard to help you with your home. We loved your comments and they made us smile and we will share them to bring so cheer to the office!
The process was very easy... from initial estimate to installation. The installation crew Tony, Vasiley, Vitaley and the W5 team were amazing and very proficient at their job...... smart, efficient and considerate. They did a fantastic job. They should get bonuses from the boss.
Business response:
Hi DS! Thanks for sharing your experience with us! We're happy that you're happy with the result!
Sales, customer service and install team were all courteous, communicated well and did a great job with the project the windows and door we purchased are fantastic and drown out so much of the noise we heard before.
Business response:
Thanks for leaving us great feedback! We are glad that our start to finish service could meet your expectations every step of the way!
Renewal by Andersen of Oregon & SW Washington has a 4.9 star rating with 2,753 reviews.
Renewal by Andersen of Oregon & SW Washington is open now. It will close at 5:30 p.m.