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Rent-A-Center

4.7

About this business

Location details

244 Cassady Blvd, Pikeville, KY, 41501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.786 reviews
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Loretta May's profile image
Loretta May 
recommend  Recommended
4 years ago

Cody Simons was an awesome clerk I will ask for him. he showed me RESPECT 

Business response:

We are excited to hear that your Rent-A-Center experience has been a positive one, Loretta! We'd like to learn more about your experience, and with your permission we'd like to share it with the appropriate leadership. Could you please send us a private message by clicking here http://bit.ly/RACFBMessenger with more insight? Thank you ^Ana 

Stephanie Hunter's profile image
Stephanie Hunter 
recommend  Recommended
4 years ago

Wonderful people great experience and friendly atmosphere with the workers makes you feel at home when your looking for something for your home and never tries to pressure you! 

Business response:

We're happy to hear this, Stephanie! Thank you so much for sharing your experience with us. If it's ok, we'd like to recognize your store by sharing your feedback. Could you please touch base with us via private message http://bit.ly/RACFBMessenger? Thank you ^Ana 

James Wallace's profile image
James Wallace 
recommend  Recommended
5 years ago

Amazing people to work with 

Business response:

We are excited to hear that, James! You've reached Renta-A-Center’s Corporate Social Care team located at Headquarters, and we appreciate you being part of the #RACFamily. If you find yourself needing any help, please reach out to us via private message. Support is just a click away! ^James 

Chris Scott Walker's profile image
Chris Scott Walker 
recommend  Recommended
5 years ago

Paul is always an amazing help and goes above all to ensure im satisfied with excellent service!!!! 

Business response:

We're happy to hear this, Chris! Thank you so much for sharing your experience with us. If it's ok, we'd like to recognize Paul by sharing your feedback. Could you please touch base with us via private message http://bit.ly/RACFBMessenger? Thank you ^Ana 

Amy Jean Kidd's profile image
Amy Jean Kidd 
recommend  Recommended
5 years ago

today I rented a refrigerator from these guy.. and the two delivery guy was awesome... they went out and beyond there duties.... a big thank you to cody and I cant idea of his name... you guys rock..... thank you so mich 

Paul Rowe's profile image
Paul Rowe 
recommend  Recommended
5 years ago

great people and awesome service. 

Jamie Simmons's profile image
Jamie Simmons 
recommend  Recommended
5 years ago

Really recommend this store because all the employees are very friendly. They will go out of the way to help you find anything you want. Thank you all 

Joanne Hunter's profile image
Joanne Hunter 
recommend  Recommended
8 years ago
Jessica Ratliff's profile image
Jessica Ratliff 
2 years ago

Rented a washer/dryer off them. Didn’t have it 8 month and the heating element went out, they replaced it and messed the door up on the dryer, after it took 4 month to get it back. Rented a bedroom suit the drawers started to peel. Both of these items was NEW. Complained about both multiple times and no help getting either one fixed. Now my dryer is messed up again with the heating element and I have duck tape holding the door together that they’ve broke.I called after being told that I had a year after payoff with a warran... read more

Business response:

We can understand your frustration, Jessica. We recommend calling our Solution Center at 1-800-422-8186 and speaking to one of our agents for further support in this situation. They would properly assist you to address your concern. Thank you. ^James 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 4.7 star rating with 86 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.