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Renters Warehouse
- Property Management
- Minneapolis, MN
About this business
Renters Warehouse Minneapolis/St. Paul is a premier property management company dedicated to simplifying the rental process for both property owners and tenants in the vibrant Twin Cities area. Our mission is to revolutionize the real estate industry by offering comprehensive property management services backed by cutting-edge technology and unparalleled customer support. At Renters Warehouse, we understand the challenges that property owners face when managing their investments. That's why we provide a full suite of servi... read more
Location details
3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
quick response, taking responsibility very well, and respectful team.. I don't know other team names but Marydel from RW Maintenance was so helpful and she did her best trying to make sure everything goes well and our issues get solved.
Business response:
Hajir, we are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single client. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
Julia ******works in the Maintenance Department, but she has basically handled all my inquiries! I’ve been getting the run around for almost 5 months about my lease and Julia has been the only one keeping in contact with me. She replies promptly and intelligently. I’m my opinion she has went above and beyond, completely out performing some of her sorry ass co-workers, who’s names will remain temporarily anonymous. Julia you deserve every promotion available, and don’t settle for anything less!
Business response:
Thanks so much for taking the time to write this review, Tyrell. Im thrilled to hear that ***** was able to assist you. However, Im sorry to hear that you didn't receive the same level of service from our other team members. We believe the only way for us to deliver a first class experience is by knowing where we need improvement, and that can only be achieved through feedback like yours.
We had RW as property managers for a decade, after becoming reluctant landlords. Their customer service/maintenance folks at their main office, especially Marybel, were fantastic through some very tough and complicated issues, over the years.
Business response:
Thanks for your review, ****! Im thrilled to hear that Marydel has been so helpful over the years. Ill be sure to pass that positive feedback off to our Maintenance team. We take a lot of pride in our work, so thank you for taking the time to share how its worked out for you. It means a ton to us.
Bob was super helpful and informative while my room mate and I were looking for a place to move. He responded quickly to questions and concerns we had!
Business response:
Thank you for taking the time out of your busy schedule to review our services. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence.
Felicia was great to my family and I. Great communication, and very polite and professional. You can trust that she will take care of you.
Business response:
Thank you for the kind remarks! I'm so happy that ******* was able to take care of you. We thrive on this type of feedback, so I'll be sure to pass this review off to the team. Our brand promise is all about delivering seamless experiences that exceed customer expectations! Thank you once again for giving us a *** on the back.
Bob answered all questions and was easy to work with
Business response:
We really appreciate that you took the time to share details about your experience with us. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. Helping our customers is what we love best.
I have been in this property for 5yrs and Julia ****** has provided me with the only positive maintenance experience I have had, simply by listening, communicating and following through on the request execution. Awesome job and stress free for me!!!!!!!
Business response:
Khalidah, I appreciate your honest feedback here and I'm elated ***** was able to provide you with a positive experience. We are always hard at work to make sure our team delivers on our brand promise and every client has a positive experience. We will take your feedback into account as we work toward improving the way we do business. Our goal and commitment is to deliver 100% customer satisfaction. Nothing else will do.
REYMART *****gave us excellent service when our heat went out. We were kept informed on the process and had great followup. Very professional, polite, efficient. Thank you.
Business response:
******, we are so happy to hear Reymart was able to provide excellent service. It is truly nice to know that his efforts are appreciated. Our entire maintenance team is always hard at work to make sure we deliver superior quality and excellent service. Please don't hesitate to reach out to one of our team members should you need anything in the future.
Reymart was responsive to my requests for the electrical work that needed to be done by contacting the homeowner and vendor to fix the problem.
Business response:
Thank you so much for taking a few moments to let us know how we are doing. We are so delighted to hear that Reymart was able to assist and help resolve the problem. Please don't hesitate to reach out to one of our team members should you need anything in the future.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 5 star rating with 2,246 reviews.
When is Renters Warehouse open?
Renters Warehouse is open now. It will close at 6:00 p.m.