Renters Warehouse | Property Management at 7227 North 16th Street - Phoenix AZ - Reviews - Photos - Phone Number
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Renters Warehouse

5.0
56 reviews
(Property Management)
 7227 North 16th Street, Suite 260, Phoenix, AZ 85020US

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(480) 626-2226

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5on BirdEye, Apr 10, 2018
Glenna Simmons provided my family with world class service. She operated in a professional and efficient manner which resulted in us being able to close a deal within a week's time. I would highly recommend her services to anyone thanks Renters Warehouse and most of all thank you Glenna. more »
Business Response:
Josh, thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you.
5on BirdEye, Apr 05, 2018
Have used Renters Warehouse for a couple years now and our rent estate advisor, Philip Hamilton, is awesome. Would recommend and have recommended him to others. He is honest, competent and has good intuition. Will be staying with him as long as I am a landlord. more »
Business Response:
Hello Chris, thank you for sharing your experience with Phillip Hamilton. Your review encourages our team gives us the necessary information to constantly strive to try our best. We can't wait for the next opportunity to serve you; and will do everything in our power to once again allow you to experience the best that we have to offer.
5on BirdEye, Apr 04, 2018
Michelle Johnson was the nicest and most professional property management I've ever had the pleasure to work with. Michelle was very attentive to all my needs and many questions through out the entire rental process. For all your rental needs, I definitely recommend using Michelle Johnson. more »
Business Response:
Hello Rickie! We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit.
5on BirdEye, Mar 24, 2018
Glenna Simmons was amazing. She did a wonderful job and helped us get in quickly and efficiently. Couldn't thank her enough more »
Business Response:
Hello Mike, thank you for letting us know your experience with Glenna Simmons. We pride ourselves in providing excellent customer service and we are so glad that Glenna Simmons did just that! We look forward to working with you in the future.
5on BirdEye, Mar 24, 2018
Awesome experience more »
Business Response:
Hello Mike, thank you for letting us know that you had an awesome experience! We look forward to continuing to provide you great service.
5on BirdEye, Feb 24, 2018
Steve Sudlow really was awesome. He went out of his way to make sure our move from out of state went smooth in regards to the rental home. Really nailed it. I would definitely work with Steve, or anyone from Renters Warehouse again in the future. more »
5on BirdEye, Feb 20, 2018
Steve Sudlow, the man, the myth, the legend. This man, with the swift feet of Hermes, and the shoulders of Atlas, hard carried us into the rental house with ease. Immediate responses from this champion are always appreciated, and he always has some good news. This genius easily showed us the house and he showed up exactly when we did, avoiding those awkward waiting periods. Steve is a very relaxed guy that wants a real and relaxing house shopping experience for any clients. Call Steve, and this Smooth operator will grace your ears with the voice of angels. request something from him, and he will most likely deliver with minimal time input. Need a rental in Phoenix? May Steve be the one to grace your experience. more »
5on BirdEye, Feb 03, 2018
Philip Hamilton was great to work with. more »
Business Response:
Hello Paula! We wanted to take a moment to thank you for telling us more about your experience with us. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team at our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience. With Gratitude!
5on BirdEye, Feb 02, 2018
Previouly rated would work with Philip Hamilton again and recommend him. more »
Business Response:
Helen, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. On behalf of the Renters Warehouse team, thank you.
5on BirdEye, Feb 02, 2018
Philip Hamilton did a tremendous job finding a quality tenant for my condominium more »
Business Response:
Bo, Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values. We select, train and coach our team around the idea that clients deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement. Please check our page for new events and promos. Best Regards, Renters Warehouse
5on BirdEye, Jan 21, 2018
Glenna Simmons is great! Made the entire process so easy and stress-free. Thank you Glenna more »
Business Response:
What a wonderful Surprise! Your words of encouragement, Aubrey make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that Glenna is on the ball makes us proud. It is great to know that she was able to provide you with the highest levels of service. Our objective is that every client that utilizes Renters Warehouses's services is able to have a similar experience. We hope you give us the opportunity to connect with you again. Until next time, Colleen
5on BirdEye, Dec 29, 2017
Glenna Simmons took over our rental unit processing after another rep left the company. She was fantastic. We needed to find a new tenant because our previous one left at the end of last month. Glenna jumped right on the project, showed our property, and within a couple of days had great prospects. Glenna's communication was excellent. We never had to prompt her for information, she was on top of things from the beginning until the tenants were settled in and the lease processed. Good job Glenna and to Renters Warehouse for sending you to us! more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how Glenna delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here at Renters Warehouse!
5on BirdEye, Dec 23, 2017
It was such a pleasure working with Glenna. So great to work with someone who is so on top of everything. The plain fact that Glenna would actually answer her phone so many times when we called meant a lot. She was thorough, prompt and friendly. Thank you so much Glenna for all you did in helping us to get our house rented. more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how Glenna delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here at Renters Warehouse, thank you.
5on BirdEye, Dec 21, 2017
Glenna Simmons

Glenna was wonderful to work with on getting into our new home. She made the process quick and worry free.
more »
Business Response:
What a wonderful Surprise! Your words of encouragement, Alan make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that Glenna were able to provide you with the highest levels of service. Our objective at Renters Warehouse is that every client that utilizes our services is able to have a similar experience. We hope you give us the opportunity to connect with you again.
5on BirdEye, Dec 07, 2017
Glenna Simmons - One Word "AWESOME" more »
Business Response:
What an awesome surprise! Your words of encouragement, Mario make us feel proud of what we do. We are glad to know your experience was positive in every way possible. We will be sure to share your review with our entire team in our next staff meeting. We are looking forward to our next opportunity to serve you. From our entire team, thank you.
5on BirdEye, Sep 15, 2017
Glenna Simmons has gone beyond of what I expected. She made sure the process was easy for me. She gave me advise and was there to answer any questions I had, if she couldn't answer them immediately, she would get back to me as soon as possible. more »
Business Response:
Maria, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. Best Wishes, Renters Warehouse
5on BirdEye, Sep 11, 2017
Glenna was incredibly helpful before, during and after obtaining a renter for my home. more »
5on BirdEye, Sep 10, 2017
Glenna was helpful and understanding of our unique situation. more »
Business Response:
Thank you Kyle M for providing us with this valuable feedback and we are glad we could deliver for you. Best Wishes, Renters Warehouse
5on BirdEye, Sep 08, 2017
Glenna worked hard to ensure that my future tenants and myself had the best experience! She made sure everything was in order and saved me so much time and effort. more »
5on BirdEye, Sep 08, 2017
Glenna Simmons has been very friendly and knowledgeable explained everything very clearly. more »
5on BirdEye, Sep 08, 2017
Glenna Simmons was very warm, welcoming and helpful with my move-in. She went out of her way to help me when I locked myself out of my home and called her at like 8:30 at night. Thanks again Glenna. more »
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7227 North 16th Street, Suite 260, Phoenix, AZ 85020
Property Management
Today 8:30 am - 5:30 pm

About

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The Professional Landlords of Rent Estate™

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.

Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. Not only has Renters Warehouse received the prestigious honor of being included on the Inc. 500 | 5000 list of fastest-growing privately held companies in America seven consecutive years in a row, it was also named one of the “Best Places to Work” in Minnesota (where they are headquartered) by the Minneapolis St. Paul Business Journal in 2010, 2011, 2012, 2014, 2015 and 2016. The company was also honored as a best place to work in Arizona (a centralized corporate services center) by the Phoenix Business Journal in 2013 and 2014, and achieved a spot on the prestigious 2016 Top Companies to Work for in AZ list. Nationwide, Renters Warehouse has been honored as one of America’s “Best Places to Work” in 2012, 2014, 2015 and 2016 by Outside Magazine. Recognized as pioneers in real estate, business management, and innovation, Renters Warehouse has been awarded 22 Business Stevie Awards both internationally and stateside.

In 2017, Renters Warehouse received an “A” rating from the Better Business Bureau (BBB) after meeting the BBB’s eight Standards of Trust and earning BBB Accreditation. In 2016, Morningstar Credit Ratings, LLC, a nationally recognized statistical rating organization (NRSRO) offering a wide array of services including operational risk assessments, assigned its MOR RV2 residential-vendor ranking to Renters Warehouse as a residential property manager, indicating that the company demonstrates proficiency in managing key areas of operational risk.
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Review summary

5  55
4  1
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5.0
56 reviews
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