Renters Warehouse | Property Management at 7227 North 16th Street - Phoenix AZ - Reviews - Photos - Phone Number
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Renters Warehouse

5.0
42 reviews
(Property Management)
 7227 North 16th Street, Suite 260, Phoenix, AZ 85020US

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(480) 626-2226

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5on BirdEye, Feb 20, 2018
Steve Sudlow, the man, the myth, the legend. This man, with the swift feet of Hermes, and the shoulders of Atlas, hard carried us into the rental house with ease. Immediate responses from this champion are always appreciated, and he always has some good news. This genius easily showed us the house and he showed up exactly when we did, avoiding those awkward waiting periods. Steve is a very relaxed guy that wants a real and relaxing house shopping experience for any clients. Call Steve, and this Smooth operator will grace your ears with the voice of angels. request something from him, and he will most likely deliver with minimal time input. Need a rental in Phoenix? May Steve be the one to grace your experience. more »
5on Google, Feb 13, 2018
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Business Response:
We are so grateful for your feedback. We are beaming with pride knowing that Renters Warehouse hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best. Your opinion also empowers other people in the community to connect with us and enjoy all the services we currently provide. We can't wait for the next opportunity to serve you; and will do everything in our power to once again allow you to experience the best that we have to offer.
5on Google, Feb 03, 2018
Steve Sudlow is the man! He got us into the perfect house! He texted back fast, always went out of his way to make it convient for us, and made the process very relaxed! Super thankful for him! more »
Business Response:
Hello Nicki! We wanted to take a moment to thank you for telling us more about your experience with us. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team at our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience. With Gratitude!
5on BirdEye, Feb 03, 2018
Philip Hamilton was great to work with. more »
Business Response:
Hello Paula! We wanted to take a moment to thank you for telling us more about your experience with us. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team at our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience. With Gratitude!
5on BirdEye, Feb 02, 2018
Previouly rated would work with Philip Hamilton again and recommend him. more »
Business Response:
Helen, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. On behalf of the Renters Warehouse team, thank you.
5on Google, Feb 02, 2018
Philip Hamilton was the agent and he was knowledgeable, professional, helpfu and a pleasure to work with. more »
Business Response:
Hello Helen! We wanted to take a moment to thank you for telling us more about your experience with us. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team at our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience. With Gratitude!
5on BirdEye, Feb 02, 2018
Philip Hamilton did a tremendous job finding a quality tenant for my condominium more »
Business Response:
Bo, Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values. We select, train and coach our team around the idea that clients deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement. Please check our page for new events and promos. Best Regards, Renters Warehouse
5on Google, Feb 02, 2018
It was a terrific experience working with Philip Hamilton, he has a very consultative approach to finding quality tenants. more »
Business Response:
Bo, Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values. We select, train and coach our team around the idea that clients deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement. Please check our page for new events and promos. Best Regards, Renters Warehouse
5on Google, Jan 26, 2018
Philip Hamilton is the best at handling properties for long distance owners. more »
Business Response:
David, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. On behalf of the entire Renters Warehouse team, thank you.
5on Google, Jan 23, 2018
I've never personally used this company but I have to give them five stars. Why? Because I'm purchasing a home and my home inspector could not believe that renters lived in the home before us. They took such good care of the home that you would have thought they were the owners. So this Company CLEARLY finds good tenants, which is critical! more »
Business Response:
We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single client. Thank you for your kind review. Regards, Renters Warehouse
5on BirdEye, Jan 21, 2018
Glenna Simmons is great! Made the entire process so easy and stress-free. Thank you Glenna more »
Business Response:
What a wonderful Surprise! Your words of encouragement, Aubrey make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that Glenna is on the ball makes us proud. It is great to know that she was able to provide you with the highest levels of service. Our objective is that every client that utilizes Renters Warehouses's services is able to have a similar experience. We hope you give us the opportunity to connect with you again. Until next time, Colleen
5on Google, Jan 04, 2018
Thank you Renters Warehouse!! Gabriel Santellano was a pleasure to work with. Thank you again for your time and effort Gabe! more »
Business Response:
Thank you very much for your review Matt! Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values.It is great to know that Gabriel was able to provide you with the highest levels of service. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Until next time, Renters Warehouse.
5on BirdEye, Dec 29, 2017
Glenna Simmons took over our rental unit processing after another rep left the company. She was fantastic. We needed to find a new tenant because our previous one left at the end of last month. Glenna jumped right on the project, showed our property, and within a couple of days had great prospects. Glenna's communication was excellent. We never had to prompt her for information, she was on top of things from the beginning until the tenants were settled in and the lease processed. Good job Glenna and to Renters Warehouse for sending you to us! more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how Glenna delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here at Renters Warehouse!
5on Google, Dec 28, 2017
Gabe Santellano was able to show us a place to rent within about 2 days and we were able to move in only a few weeks later. He was very friendly, responsive, and professional. I highly recommend Gabe helping you find a place to rent. more »
Business Response:
We are extremely grateful for your review Veronica! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to Gabe and our entire Renters Warehouse team. It is words just like these that keep us going. Come visit us soon. You can count on everyone of us doing our best! That is our commitment to you.
5on BirdEye, Dec 23, 2017
It was such a pleasure working with Glenna. So great to work with someone who is so on top of everything. The plain fact that Glenna would actually answer her phone so many times when we called meant a lot. She was thorough, prompt and friendly. Thank you so much Glenna for all you did in helping us to get our house rented. more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how Glenna delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here at Renters Warehouse, thank you.
5on BirdEye, Dec 21, 2017
Glenna Simmons

Glenna was wonderful to work with on getting into our new home. She made the process quick and worry free.
more »
Business Response:
What a wonderful Surprise! Your words of encouragement, Alan make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that Glenna were able to provide you with the highest levels of service. Our objective at Renters Warehouse is that every client that utilizes our services is able to have a similar experience. We hope you give us the opportunity to connect with you again.
5on Google, Dec 19, 2017
Ava Mintz was amazing, I was scheduled to see a property that wouldn't work for me and she mentioned she had another listing that might work. She took time out of her schedule and took me over to the property right away, I ended up loving the second property and applying for it. Within 24 hours I was approved!!! Ava was knowledgeable and could answer all my questions regarding the property and neighborhood. She was very personable and friendly, I would definitely recommend her to everyone looking for a house. more »
Business Response:
We are extremely grateful for your review Carrie. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Knowing that Ava went above and beyond to make your experience memorable makes us proud to have her as a part of the Renters Warehouse team. On behalf of everyone here, thank you.
5on Google, Dec 18, 2017
Philip Hamilton, superb customer service & great communication. more »
Business Response:
Thank you so much for your feedback Jeff! We take great pride in recruiting and hiring individuals who are willing to consistently go above and beyond to deliver a superior customer service experience. Knowing that Philip is living up to …Thank you so much for your feedback Jeff! We take great pride in recruiting and hiring individuals who are willing to consistently go above and beyond to deliver a superior customer service experience. Knowing that Philip is living up to the Renters Warehouse brand promise gives us proof that we are heading in the right direction. Please visit us again. It will be our honor and delight to serve you. Thank you.
5on Google, Dec 11, 2017
Ava was knowledgeable and offered more than one choice. She delivered what she said and on time. She was great to work with. more »
Business Response:
Mark, Thank you for taking the time to let us know how we are doing.It is great to know that Ava was able to provide you with the highest levels of service. Our objective is that every client that utilizes our services is able to have a …Mark, Thank you for taking the time to let us know how we are doing.It is great to know that Ava was able to provide you with the highest levels of service. Our objective is that every client that utilizes our services is able to have a similar experience. We will be sure to pass your compliments along to Ava and the rest of our team. On behalf of Ava and everyone here at Renters Warehouse, thank you.
5on Google, Dec 10, 2017
Philip Hamilton was our agent. We had a little over two weeks to find a place and move. He was very knowledgeable, very accommodating, very thorough, very professional, and very helpful throughout the process from the initial showing of the property to the walk through to going over the lease paperwork before we moved in. He made the process quick and easy and I was confident we had made the right choice to go with Renters Warehouse. I highly recommend Philip and Renters Warehouse. more »
Business Response:
We are extremely grateful for your review Sarah. Our staff is constantly hard at work finding ways to exceed our customer's expectations and to provide seamless service. We are so glad our efforts are paying off and Philip was able to show you what Renters Warehouse is all about. We will certainly be passing your comments along to the entire team. Words like this keep us going. Come visit soon. You can count on Philip and our entire team to amaze you. Thank you.
5on Google, Dec 08, 2017
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Business Response:
Hello Cris, we really appreciate you taking the time to leave Renters Warehouse such a positive review. Your opinion is valuable to us and helps us shape everything we do. It is because of feedback like yours that we can confirm we are heading in the right direction. We look forward to our next opportunity to serve you. From everyone here at Renters Warehouse, thank you.
5on Google, Dec 08, 2017
Comany tools could be better but the agent Michelle Johnson was awesome! more »
Business Response:
Hi James, we are so grateful for your feedback. We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. It is great to know that you have …Hi James, we are so grateful for your feedback. We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. It is great to know that you have received the highest level of service. Please feel free to reach out to me at your leisure with an email to reviews@renterswarehouse.com. We want to make sure everything is being addressed. Thank you.
5on BirdEye, Dec 07, 2017
Glenna Simmons - One Word "AWESOME" more »
Business Response:
What an awesome surprise! Your words of encouragement, Mario make us feel proud of what we do. We are glad to know your experience was positive in every way possible. We will be sure to share your review with our entire team in our next staff meeting. We are looking forward to our next opportunity to serve you. From our entire team, thank you.
5on Google, Dec 06, 2017
Michael Ray with Renters Warehouse was outstanding. He was very available, flexible with his time and made the experience of renting a home really enjoyable. I would highly recommend Michael Ray for any property management needs you have. more »
Business Response:
We are extremely grateful for your review Jana! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train …We are extremely grateful for your review Jana! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going. Come visit us soon. You can count on everyone of us doing our best! That is our commitment to you.
5on Google, Dec 05, 2017
more »
Business Response:
Hi Alan, We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best. Your opinion also empowers other people in the community to connect with us and enjoy all the services we currently provide. We can't wait for the next opportunity to serve you; and will do everything in our power to once again allow you to experience the best that we have to offer.
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7227 North 16th Street, Suite 260, Phoenix, AZ 85020
Property Management
Today 8:30 am - 5:30 pm

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The Professional Landlords of Rent Estate™

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.

Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. Not only has Renters Warehouse received the prestigious honor of being included on the Inc. 500 | 5000 list of fastest-growing privately held companies in America seven consecutive years in a row, it was also named one of the “Best Places to Work” in Minnesota (where they are headquartered) by the Minneapolis St. Paul Business Journal in 2010, 2011, 2012, 2014, 2015 and 2016. The company was also honored as a best place to work in Arizona (a centralized corporate services center) by the Phoenix Business Journal in 2013 and 2014, and achieved a spot on the prestigious 2016 Top Companies to Work for in AZ list. Nationwide, Renters Warehouse has been honored as one of America’s “Best Places to Work” in 2012, 2014, 2015 and 2016 by Outside Magazine. Recognized as pioneers in real estate, business management, and innovation, Renters Warehouse has been awarded 22 Business Stevie Awards both internationally and stateside.

In 2017, Renters Warehouse received an “A” rating from the Better Business Bureau (BBB) after meeting the BBB’s eight Standards of Trust and earning BBB Accreditation. In 2016, Morningstar Credit Ratings, LLC, a nationally recognized statistical rating organization (NRSRO) offering a wide array of services including operational risk assessments, assigned its MOR RV2 residential-vendor ranking to Renters Warehouse as a residential property manager, indicating that the company demonstrates proficiency in managing key areas of operational risk.
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Review summary

5  42
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5.0
42 reviews
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