Renters Warehouse | Property Management at 7227 North 16th Street - Phoenix AZ - Reviews - Photos - Phone Number
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Renters Warehouse

5.0
16 reviews
(Property Management)
 7227 North 16th Street, Suite 260, Phoenix, AZ 85020US

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(480) 626-2226

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5on Google, Nov 06, 2017
Thanks Michael Ray. You helped a lot. more »
Business Response:
We are extremely grateful for your review Udom! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness, and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going. Come visit us soon. You can count on every one of us doing our best! That is our commitment to you.
5on Google, Nov 01, 2017
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Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here! Renters Warehouse
5on Google, Nov 01, 2017
I worked with Jeff at Renters Warehouse regarding an issue with my property (contacted him several times) not only did he listen and properly gather the information but he immediately communicated with a supervisor about the issue. I work in the customer service field and was impressed with Jeff’s patience, the ability to treat my situation with priority and effectively communicate the next step. more »
Business Response:
Susan, Thank you so much for taking the time to write this wonderful review. I am thrilled to hear that Jeff took the time to assist you with all your concerns and went above and beyond for you. We strive to give the best experience possible and always strive to be the best in property management. If you have any concerns or if there is anything we can do for you please reach out to us or Jeff so we can assist. Best Wishes, Renters Warehouse
5on Google, Oct 31, 2017
Would like to give a big shout out to Jeff Jahrman who provided me with excellent customer service and expedited assistance with my requests. He is very helpful and really takes the time to make sure needs are met in whatever is asked of him. Thank you Jeff for everything! more »
Business Response:
Candi! Thank you so much for the wonderful words on Jeff. I'm glad he was able to deliver the best experience possible for you. This is what we expect and what you should expect from Renters Warehouse. Thank you so much for the kind words. Best Wishes, Renters Warehouse
5on Google, Oct 15, 2017
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Business Response:
We are extremely grateful for your review Daniel! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going. Come visit us soon. You can count on everyone of us doing our best! That is our commitment to you.
5on Google, Oct 02, 2017
Nicole Carlson` is the best agent in AZ. She truly cares about her clients. she had rented out 5 condos for me so far. Will continue use the best ! more »
Business Response:
We are extremely grateful for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going. Come visit us soon. You can count on everyone of us doing our best! That is our commitment to you.
5on BirdEye, Sep 15, 2017
Glenna Simmons has gone beyond of what I expected. She made sure the process was easy for me. She gave me advise and was there to answer any questions I had, if she couldn't answer them immediately, she would get back to me as soon as possible. more »
Business Response:
Maria, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. Best Wishes, Renters Warehouse
5on BirdEye, Sep 11, 2017
Glenna was incredibly helpful before, during and after obtaining a renter for my home. more »
5on BirdEye, Sep 10, 2017
Glenna was helpful and understanding of our unique situation. more »
Business Response:
Thank you Kyle M for providing us with this valuable feedback and we are glad we could deliver for you. Best Wishes, Renters Warehouse
5on BirdEye, Sep 08, 2017
Glenna worked hard to ensure that my future tenants and myself had the best experience! She made sure everything was in order and saved me so much time and effort. more »
5on BirdEye, Sep 08, 2017
Glenna Simmons has been very friendly and knowledgeable explained everything very clearly. more »
5on BirdEye, Sep 08, 2017
Glenna Simmons was very warm, welcoming and helpful with my move-in. She went out of her way to help me when I locked myself out of my home and called her at like 8:30 at night. Thanks again Glenna. more »
5on Google, Sep 01, 2017
Derek Acuff was very helpful! Great service! Thanks for all the information and help. more »
Business Response:
We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. Looking forward to your next visit. On behalf of everyone here!
5on Google, Aug 31, 2017
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5on Google, Aug 30, 2017
Phillip Hamilton with Renters Warehouse was extremely warm, welcoming, and knowledgeable during our home search! We found the perfect rental that allowed our dogs, he communicated every step, and made sure the process was smooth as possible!!! more »
5on Google, Aug 21, 2017
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7227 North 16th Street, Suite 260, Phoenix, AZ 85020
Property Management
Today 8:30 am - 5:30 pm

About

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The Professional Landlords of Rent Estate™

Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 13,000+ investors across 18,000+ residential homes over 35 markets and 24 states. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman.

Renters Warehouse expertly serves everyday single-property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. Not only has Renters Warehouse received the prestigious honor of being included on the Inc. 500 | 5000 list of fastest-growing privately held companies in America seven consecutive years in a row, it was also named one of the “Best Places to Work” in Minnesota (where they are headquartered) by the Minneapolis St. Paul Business Journal in 2010, 2011, 2012, 2014, 2015 and 2016. The company was also honored as a best place to work in Arizona (a centralized corporate services center) by the Phoenix Business Journal in 2013 and 2014, and achieved a spot on the prestigious 2016 Top Companies to Work for in AZ list. Nationwide, Renters Warehouse has been honored as one of America’s “Best Places to Work” in 2012, 2014, 2015 and 2016 by Outside Magazine. Recognized as pioneers in real estate, business management, and innovation, Renters Warehouse has been awarded 22 Business Stevie Awards both internationally and stateside.

In 2017, Renters Warehouse received an “A” rating from the Better Business Bureau (BBB) after meeting the BBB’s eight Standards of Trust and earning BBB Accreditation. In 2016, Morningstar Credit Ratings, LLC, a nationally recognized statistical rating organization (NRSRO) offering a wide array of services including operational risk assessments, assigned its MOR RV2 residential-vendor ranking to Renters Warehouse as a residential property manager, indicating that the company demonstrates proficiency in managing key areas of operational risk.
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Review summary

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5.0
16 reviews
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