This profile has been claimed by the business owner or representative.
These guys exceeded all my expectations. Price was less than half the other quotes and the workmanship and quality of product are excellent. Don, Carter and Dennis all did an outstanding job. Started on time. Finished, including drywall and cleanup, ahead of schedule. I usually just do projects myself because I'm always frustrated with missed timelines and expenses. Wish this company did other house repairs.
Business response:
Thanks Randy! We appreciate you leaving a review. So glad you had a great repipe experience!
Would never hire them for anything again. First off they never clean up after themselves. Everyday they would come back and make a complete disaster and then leave! There were screws everywhere and I got one in the foot walking to the bathroom at night. Then they did not do all the pipes they left a small 3 foot section that now has the same issue with the pin hole leaks. I didn't notice as they left all the old coper in the house, so I thought that was not in use anymore. Well it now has the pin hole leaks. When I called th... read more
Business response:
Chad, we’re truly sorry about your poor experience and appreciate you taking the time to share your concerns. What you described from your 2020 installation—especially the lack of care during cleanup—is not the level of professionalism we expect from our crews, and we regret that it left such a negative impression. We did review your project records in detail. The work was completed several years ago under a 2019 agreement, and our documentation confirms that boiler tie-ins were excluded from the original contract due to saf... read more
Horrible workmanship. They used spray foam to remount the shower head. Didn't notice at first since it was not apparent until the foam broke at a later time. They also did not replace insulation in the crawl space they removed.
Business response:
Hi Dan - we're sorry to hear about your experience. Our Field Service Manager will be reaching out to you to get more details on the situation with your shower head and insulation.
I have a very old home with plaster walls. The sales rep horribly misquoted the job (which I think repipe absorbed the loss) and horribly underestimated the job to be done. It was many promises and little delivery. That being said, I had nearly 100 year old galvanized piping that needed to be replaced. One of my bathrooms is original to the house and I want to keep it original. They cut three pipes from the wall. Two they cut down and capped, the other one they refuse to address. They also told that it was cheaper for... read more
Business response:
Thank you for letting us know. This issue has been sent to the Regional General Manager for further review and follow up. Feel free to contact us with any questions while we look into this matter. 800-737-4746
We hired Repipe at the beginning of Aug for them to begin in Sept. Originally, my husband Z was listed as the contact as he was unemployed. Shortly after, he got a driving job and could rarely answer the phone at work, so we asked Repipe to use me as point of contact instead. They called Z a few days into his new job to schedule. Z booked them for 9/13 and reminded them they were supposed to call me, not him. A few days before the 13th, Repipe again called Z saying their team was having issues. He reminded them to go through... read more
Business response:
We're so sorry to hear of your experience with us, Kira. Our Regional General Manager has addressed the communication issue with our partner shop. Most of our partner shops have a long-standing relationship with us, and are our certified Uponor PEX installers. Regarding the replacement of the mobile home insulation skirt, this is not part of our typical installation process. Please feel free to reach out with any questions or concerns. 800-737-4746
Horrible customer service, after initial walk through, signing contract with a $1,200 deposit. They messed up 2 physical copies of the contract, was left a voicemail asking to confirm through text message a 3rd contract. After giving a call to David R. to discuss this issue, he told me he'd call me back that evening so the wife and I could decide how we wanted to move forward, during this call he said if we decided not to move forward he'd cancel contract and send back deposit. He never called, 3 days later we called to let ... read more
Business response:
Thank you for letting us know, Ray. This issue is being looked into and someone from our team will follow up with you once we have more information.
I wish I would have read these reviews before I signed a contract with this company. I've had a horrible experience. I didn't realize that this is simply a promotional company that sends out a sales manager to give you a quote and get you to sign a contract. Then, you get scheduled with a plumbing subcontractor that does the work but there is a lot of communication that gets lost in the transfer. I was clear about planning this work as part of remodeling my main floor bathroom, kitchen and my basement bathroom-utility room c... read more
Business response:
Thank you for taking time to leave a review. Your comments have been sent to the Operations Manager for review and follow up. Please feel free to call our office and ask to speak with the Operations Manager with any questions. 800-737-4746
Admittedly, this company didn't do any actual work for us, but my experience with the sales guy Don was pretty awful. When Don came to my house to provide an estimate, I immediately didn't like him. He was argumentative, he talked too much, he was condescending. We ultimately hired another plumber for our repiping. That decision was in part in response to Don's pushy sales tactics. Unfortunately, the other plumber made a mess of the job and about halfway through it became apparent that he needed to be replaced. So I cont... read more
Business response:
Thank you for taking the time to leave a review. Please feel free to call our corporate office and ask to speak with the Operations Manager so that we may look into this for you. 800-737-4746
Absolutely terrible experience with this company. A salesperson named Don came out to our house to give a quote for repiping our kitchen and bathroom. We were talking with him about the timeline, and he assured us to get the repiping done as soon as possible and begin the repiping work before we began remodeling. We thought that sounded weird but he assured us that the repiping work had to be completed before we took any walls down. When the plumbing crew came out to begin the work, they said they were there too early and ... read more
Repipe Specialists - Denver, CO has a 3.5 star rating with 71 reviews.
Repipe Specialists - Denver, CO is open now. It is open 24/7.