Repipe Specialists - Sacramento, CA

4.1

Plumbing

4.122 reviews

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Dave W.

3 years ago

I had my house re-piped by Re-Pipe Specialist in August 2021. Last month, October, I have a small leak in the pipe that fills up my pool. it was installed by these people. I called Re-Pipe Specialists and they told me I needed $195 deposit before they would come out and look. Supposedly refundable upon a valid warranty claim. The guy who originally did the work came out and then proceeded to give me half a dozen reasons why it was not his fault and that it was probably my fault. I sent a picture showing that said pipe and an... read more

Business response:

Thanks for leaving a review. The piping that was installed by us was altered by the customer after the job. This voids the warranty. Our Lifetime Warranty is a Workmanship Lifetime Guarantee. We charge a service fee of $195, which is fully refundable if the issue is found to be a result of failed installation. The details of this instance is being looked into by our Operations Department and will follow up with you for closure. Please feel free to contact us M-F with your concerns and ask to speak with the operations manag... read more

Shallamar M.

4 years ago

Incredibly disappointed in this company they talk a good game...Started out the best of the quotes until it cost us $2300.00 more...They don't do their own work its all subcontracted out , Communication was horrible, The work was horrible, Took more than 1 day , My walls are horribly patched after having the whole house repiped ...I definitely would never recommend this company

Business response:

Thank you for your time in leaving us a review. In regards to our repipe crews, we’ve entered into long term partnerships with local, carefully-vetted, independent repipe crews. On average, our local crews have been with us for 15 years in the 14 States we service. Our Certified Installers come with a wealth of knowledge and are hand selected before going through a 5 day online learning programs cultivated from 25 years of best practices along with one week of immersive on-site repipe training. This has proven to be far supe... read more

Steve H.

5 years ago

If you'd prefer not to read a large review, here's the takeaway: do not hire Repipe Specialists. You're just adding an extra guy and between $800-$3,000. It won't be any quicker, and you'll still be stuck coordinating between different contractors. It's still gonna be a headache. It's not any more convenient (despite what you're told). Full review: I decided on Repipe Specialists because the big sell was that the "Project Manager" would coordinate everything so that the project would be done on the spot. He verbally stated... read more