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Restoration 1 of Greater St. Louis
- Damage Restoration
- Fenton, MO
About this business
Location details
5156 Romaine Spring Drive, Fenton, MO, 63026, United States
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RecommendedFast response, flexible scheduling and great service!
Business response:
Thank you so much for your positive review! We are happy to have met your expectations.
RecommendedGreat overall experience! My business was interrupted due to a flood from a damaged pipe, and everyone I worked with at Restoration 1 was so responsive, professional, and supportive in the process of getting me back up and running as quckly as possible! I am so appreciative of the full service provided, which simplified the process for me during a challenging time, and the high standard of customer service!!
RecommendedI would highly recommend Restoration 1! Ryan and his guys helped me so much with my step-fathers house that flooded. During the rebuild, my step-father unexpectedly passed away and Ryan was understanding, flexible, patient and went over and beyond to help ensure the rebuild was completed. Ryan is competent, reliable, trustworthy and is committed to his clients. Restoration 1 did an amazing job! Thank you so much Ryan for everything! I could never say “thank you” enough for going the extra mile during such a unforeseen circu... read more
Business response:
Hi, Ashley. Your feedback is highly appreciated. Thank you for the review!
RecommendedPrompt, friendly and professional service that I can comfortably and confidently recommend to anyone who needs mold and water damage restoration help on large properties and small.
RecommendedManagement and the crews are professional, timely and most of all reasonable to the budget. I highly recommend working with them.
RecommendedI highly recommend Restoration 1! Ryan and his crew helped me so much with a property that needed restoration the day of the closing (I am a real estate agent). Ryan was prompt with calling me back, showed up on time, and did an amazing job! Thank you so much Ryan!
RecommendedRyan is a stand up guy with great integrity ~ will never try to talk you into something you don't need. Very professional and thorough!
Business response:
Thank you.
Recommended
Unfortunately, we had a negative experience. Items were both stolen and damaged. Employees recommended committing insurance fraud for the items that they damaged. Our house was not handled in a timely or professional manner.
Business response:
We take all customer feedback very seriously and are sorry to hear that you feel your experience was negative. However, the claims made in this review are not accurate. Our team acted professionally and completed the work in accordance with industry standards with same day response each time and continued to work each day until the job was complete. There is no evidence of theft, and our company does not, and would never, recommend or engage in insurance fraud under any circumstances. It’s also important to note that your i... read more
Frequently asked questions about Restoration 1 of Greater St. Louis
How is Restoration 1 of Greater St. Louis rated?
Restoration 1 of Greater St. Louis has a 4.7 star rating with 103 reviews.
When is Restoration 1 of Greater St. Louis open?
Restoration 1 of Greater St. Louis is open now. It is open 24/7.