Riata Ford

rdweaver 

on DealerRater

12 years ago

"Very helpful and friendly. Never pushy. Very relaxed..." Very helpful and friendly. Never pushy. Very relaxed buying experience. Took into consideration our needs and budget concerns. Service after the sale was exceptional. The dealership went above and beyond to make sure we were satisfied. 

drreeder 

on DealerRater

12 years ago

"Katie was super to work with, as was her manager, Ben. ..." Katie was super to work with, as was her manager, Ben. This was basically an internet sale. We came to terms for two trade ins and one new vehicle over the phone, provided most of the needed information via email, and drove the three plus hours to the dealership a couple of days later to complete the transaction. Everything went smooth as silk...a great experience. 

Constance Burcham 

on DealerRater

13 years ago

"I already tried to send a review but am not sure it went..." I already tried to send a review but am not sure it went from my computer. This is a second attempt. We first called the service department to schedule repairs on our pickup. They were able to take us right away. Bud was very helpful. The next morning we paid for the repairs and then decided to just go in and look at the new car showroom. Ajay met us promptly to see if we needed assistance. Before we knew it we were taking "new car." Ajay was very thorough and pat... read more

skidrowlopez 

on DealerRater

13 years ago

"I am very reserved on going car shopping, due to pushy..." I am very reserved on going car shopping, due to pushy sales staff in the past. On this particular trip I didn't feel this way at all. Found a car explained the likes and dislikes and the staff, particularly Mrs. Johnson, made everything work out in the end. Overall a very pleasant experience and would go back for any future purchases, too include any recommendations toward this dealership. 

elginmaggie 

on DealerRater

13 years ago

"Third vehicle in a year (ouch)! The second was a used..." Third vehicle in a year (ouch)! The second was a used 2007 F350 dually diesel - lemon. Extended warranty didn't cover everything and expensive to have a diesel worked on. Fourth visit to the dealership in about 5 months was enough and a bill of $1,000 approximately. We traded for a 2011 F350 dually diesel - great truck, better mileage, quiter and better ride. I believe we will save in the long run. Riate Ford in Manor really works with their customer to help them and... read more

barbarafinger 

on DealerRater

13 years ago

"I am very pleased with my new Ford Escape. I had..." I am very pleased with my new Ford Escape. I had previously owned one and just love the new style and features. My sales person was very knowledgeable, thorough, and courteous throughout the entire sales process. I would highly recommend this dealership and this particular sales person to others. They also have a very first rate service department which was another reason I chose to shop here. 

reggie0327 

on DealerRater

13 years ago

"If you are looking for a new Ford, then this is the place..." If you are looking for a new Ford, then this is the place to go. We were looking for a very specific vehicle, very hard to find. When Riata did not have this vehicle our salesperson, Darin Ellis seached the state over to find us exactly what we were looking for and had the vehicle delivered to the dealership. Darin even came in on his day off to make sure everything went smoothly with the delivery. We had visited many dealerships that day and Darin at Riata was t... read more

buviat 

on DealerRater

13 years ago

"Sales person was knowledgable and courteous. Dealership..." Sales person was knowledgable and courteous. Dealership wanted to make a deal and made the sale happen with great concessions. Would recommend them to friends and family. 

High Lonesome 

on DealerRater

13 years ago

"Excellent service. The staff was friendly and..." Excellent service. The staff was friendly and knowledgeable.They were very helpful and took the time to ensure that we well taken care of.No hassle or pressure sale. I highly recommend this dealership.