This profile has been claimed by the business owner or representative.
8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Rick helped me a lot in the whole process. He was always available to talk and clear doubts. He made the process very seamless. It was great experience working with him. Will highly recommend him to others.
Business response:
Thank you so much, Shravya, for your kind words and high rating. It was an absolute pleasure working with you and I'm glad to hear that you found the process seamless. Your satisfaction is my top priority and I'm thrilled to know that I was able to meet your expectations. Thank you for recommending me to others. Should you or your friends need any assistance in the future, I'll be more than happy to help.
Verified by Mutual of Omaha Mortgage
Rick was extremely responsive and was able to meet our quick mortgage turn around. His guidance, knowledge and support were invaluable and we would recommend Rick to anyone and everyone!
Business response:
I'm extremely pleased to hear that you found our services to be efficient and helpful, Kristen. Your satisfaction is my priority and it’s wonderful to know that it reflected during your experience with Mutual of Omaha Mortgage. I'll continue to strive for the same level of excellence for all my clients. Looking forward to assisting you or your friends in the future if the need arises. Thank you for your trust and the glowing review.
Verified by Mutual of Omaha Mortgage
Just the entire experience of obtaining the mortgage and letting us know all the information we needed to to make the right decisions .
Business response:
I'm thrilled to hear that your mortgage experience with Mutual of Omaha Mortgage was a positive one, Michael! It was my pleasure to guide you through the process and ensure you had all the necessary information to make informed decisions. Thank you for the 5-star rating, your feedback is greatly appreciated. If there's ever anything more I can assist you with, please don't hesitate to let me know. Sincerely, Richard Anderson
Verified by Mutual of Omaha Mortgage
Better communication. Even if there no updates. It would be nice to hear it rather than not having my calles answered and having to send out like 5 emails
Business response:
We appreciate your feedback, Krushn. We apologize for the communication issues you experienced. Ensuring consistent and clear communication is important to us, and we will address this with Richard to improve our service. If you have any further concerns, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
The process was far from easy. We felt that the process was more difficult due to the fact that we just had a baby. We submitted countless documents related to her maternity leave and are still having issues with this even after closing the loan. My single income is more than enough to qualify for the loan but due to the unorthodox nature of my work as a agency nurse they were unable to come up with a solution. I felt trapped in the process because we were already so far along that it felt like a waste of time to seek out al... read more
Business response:
We appreciate your feedback and understand that the process was challenging, especially during such an important time for your family. We strive to provide solutions tailored to individual circumstances and regret any difficulties you encountered. Your experience is important to us, and we are committed to improving our processes. If there is anything further we can do to address your concerns, please feel free to reach out directly.
Richard Anderson of Mutual of Omaha Mortgage has a 4.6 star rating with 14 reviews.
Richard Anderson of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.