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1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Exceptional customer service. JR was knowledgeable and helpful. He got my Gladiator in and out of the shop surprisingly quick. He also followed up after the pickup to be sure all work performed was up to my standards. I really appreciate his customer service proficiency. Thanks JR!
Business response:
Thank you for your kind words! We're thrilled to hear that JR provided such exceptional service and that you were pleased with the quick turnaround on your Gladiator. It's great to know that he made sure everything met your expectations. We'll be sure to pass along your appreciation to JR! We look forward to serving you again in the future.
Recall completed. Great service and friendly staff !!
Business response:
Thank you for your wonderful feedback! We're glad to hear that your recall was completed to your satisfaction and that you received great service from our friendly staff. Providing excellent customer care is our top priority, and it's fantastic to know that our team made a positive impression during your visit. We appreciate you taking the time to share your experience, and we're grateful for your trust in us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again... read more
Prompt and excellent service.
Business response:
We appreciate your concise and positive feedback highlighting the prompt and excellent service you received. Our team is dedicated to providing efficient, high-quality automotive care that meets and exceeds customer expectations. Your recognition of our quick and superior service is exactly what we aim to deliver to every customer. We are committed to making your visit smooth, professional, and satisfactory. Thank you for choosing our service center and for taking the time to share your experience. We look forward to continu... read more
I have never experienced such exceptional customer service at an automotive dealership. Mr. Matt Johnson provided remarkably detailed information and his communication was superb.
Business response:
We are incredibly grateful for your outstanding feedback about your experience with us! Your recognition of Matt's exceptional service means so much to our team. Our goal is always to provide customers with the most comprehensive and transparent information possible, and we're thrilled that Matt was able to exceed your expectations. Detailed, clear communication is a core value of our dealership, and we're proud that this approach shines through in the service you received. Thank you for taking the time to share such positiv... read more
Had a good experience there getting a routine oil change service. Easy to get appointments online. Good waiting area with coffee and vehicle was taken care of as expected.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a good experience during your routine oil change service. It's great to know that our online appointment system was convenient for you and that you enjoyed our comfortable waiting area with coffee. We appreciate your trust in us to take care of your vehicle, and we look forward to providing you with excellent service in the future. If you have any questions or need assistance, please don't hesitate to reach out. See you next time!
Bobbie took great care of us and addressed all our issues.
Business response:
Thank you for your positive feedback! We're thrilled to hear that Bobbie took great care of you and addressed all your issues. Providing attentive and effective service is our top priority, and it's fantastic to know that Bobbie made a positive impact on your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon!
Always helpful and ensure the job is done right.
Business response:
We deeply appreciate your recognition of our team's commitment to delivering thorough, high-quality service. Our goal is always to be helpful and ensure every job is completed to the highest standards of excellence. Your feedback confirms that we are successfully meeting our core objectives of providing reliable, customer-focused automotive service. We take pride in our team's dedication to getting the job done right the first time. Thank you for taking the time to share your positive experience and for continuing to trust u... read more
Quick, friendly service. Good communication
Business response:
Thank you for your feedback! We are delighted to hear that you experienced quick and friendly service during your visit. Our team places great emphasis on clear communication to ensure that our customers feel informed and well taken care of. It's always rewarding to know that our efforts in providing a welcoming and efficient environment have made a positive impact on your experience. We greatly appreciate your trust in us and are committed to maintaining these high standards of service. Thank you for choosing us, and we loo... read more
I was in and out on a timely matter.
Business response:
Thank you for your feedback! We're glad to hear you had a timely visit and that we were able to get you in and out efficiently. We strive to provide quick and effective service for all our customers. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 5,986 reviews.
Richardson Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.