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Richardson Chrysler Jeep Dodge Ram Service

4.4

About this business

Location details

1321 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4390 reviews
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Jerome's profile image
Jerome 
8 years ago

Jerome This was one of the best experiences I have had a car dealership. Very helpful and honest. Recommend this dealership to you if your looking for a car. 

Business response:

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Richardson CJDR! 

Dewayne's profile image
Dewayne 
8 years ago

Awesome service I was happy to find the car we really wanted. Allen was great and made us feel like we were more than just a sale. He took time to show us options based on what we felt was important. Even the staff at Richardson were nice and made the process of buying a great experience. Go see Allen Carroll and he'll take care of you and put you in the a nice ride! 

Business response:

Thank you for the great review, Dewayne! Allen is a great asset to our team and we are thrilled that you were able to experience his commitment to customer service. We truly appreciate the opportunity to earn your business! 

RasbyMason III's profile image
RasbyMason III 
8 years ago

Police Officers Allen is the most down-to-earth and realist car salesman I have ever met. I felt like I was talking to my brother. 

Business response:

Thank you for the five stars! We are happy to hear that Allen took excellent care of you during your visit with us. We hope to see you again! 

TrailHAwk's profile image
TrailHAwk 
8 years ago

Bought Jeep Grand Cherokee So many employees are either indifferent or rude. It was not a pleasant experience, and I bought it still because, they have the vehicle i wanted 

Business response:

Thank you for your honest feedback. This is not the type of customer service we expect from our employees, and I apologize. It is always our goal that every customer leaves satisfied, so we are disappointed to hear that you did not. I would like to try to make things right, please reach out to me at your earliest convenience: Max Millender, 214-718-9465. 

Deon's profile image
Deon 
8 years ago

Experts in the model vehicle you bring in. This dealership is professional when you arrive by making sure your getting done what you want and confirms it with you and the technicians are experts in servicing the model vehicle you bring in and it is reassuring to know that because I don't have to be proactive in making sure they are doing what they are suppose to do. 

Business response:

Thanks for the great review, Deon! We truly appreciate your business. We look forward to working with you again in the future! 

Nadine's profile image
Nadine 
8 years ago

Great Experience! This is my second car I have purchased here, first one was a 2013 Chrysler 300, second 2017 Challenger R/T, & Yes it was from the Same sales consultant Brian Collier! I have always been satisfied from the purchasing side to the Service department! 

Business response:

Thanks, Nadine! Brian is so happy to read this and see this. Thanks so much for giving us the chance to earn your business! 

James Stewart's profile image
James Stewart 
8 years ago

Registered Nurse his was an awesome Experience with RCJDR. The reason I came to this dealership was my past experience with you. The customer service has always been great. James Stewart was very sweet, he knew what I wanted. To me, that means he listened to me when we first spoke and did not try to steer me towards something I was not interested in. On the day of my purchase, I was actually in the hospital. James called me. Not to see when I would be in, but to see how I was doing and if there was anything that I needed. Th... read more

Business response:

Hey, James! Thanks for sharing your experience here on Cars.com! We are happy that we got a chance to work with you and we hope you are feeling better. Feel free to give us a call if there's anything at all more that we can do for you. Thanks again and enjoy the new ride! 

Nader Mohammedian's profile image
Nader Mohammedian 
8 years ago

Great Service!!! GReat Price! I am stopped at this dealership after searching cars.com for soooo many hours to find the perfect vehicle. I went to the dealership and I could not located the vehicle I wanted, HOWEVER Larry Bristow came and greeted me and pulled the vehicle around to show me. My jeep is perfect!! It has soooo many options HOWEVER, the price was soooo little dollars for everything I was getting me and my wife Maria want to thank Larry so much for helping us for sooo many hours to help us buy the jeep. Thank you... read more

Business response:

Thanks for your review, Nader! We're excited that we could make you a happy customer. We hope you enjoy the new Jeep and it serves you and your wife very well. Thanks again! 

Gator's profile image
Gator 
8 years ago

A pleasurable experience I had an awesome experience. I was looking to purchase a new vehicle and I found one online that caught my eye.. I went to a dealership in the Arlington/ fort worth area that had a semi good deal and drove good but the trade in wasnt sufficient .. Then, I went to my second stop which was Richardson Dodge Jeep Chrysler. As soon as i arrived on the lot i was greeted by a smiling Ms. Tera and she was a very hardworking young lady. She found the 392 hemi shaker scat pack on the lot that i wanted to see a... read more

Business response:

Amazing! Thanks for sharing your experience here. We knew that you wanted the Challenger, and that you knew your stuff. We wanted to get you the best deal that we could, and it was an absolute pleasure doing business with you. Thanks for choosing Richardson CJDR and we hope to see you again in the future! 

Frequently asked questions about Richardson Chrysler Jeep Dodge Ram Service

How is Richardson Chrysler Jeep Dodge Ram Service rated?

Richardson Chrysler Jeep Dodge Ram Service has a 4.4 star rating with 390 reviews. 

When is Richardson Chrysler Jeep Dodge Ram Service open?

Richardson Chrysler Jeep Dodge Ram Service is open now. It will close at 7:00 p.m.