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Rise Broadband
- Internet Service Providers
- Englewood, CO
About this business
Rise Broadband is dedicated to providing reliable high-speed Internet and phone service, which enables customers to connect with the people and things they value most. In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a competitive choice for quality, affordable service.
Location details
61 Inverness Dr E #250, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
The tech was very helpful and knowledgeable. He got everything done in a timely manner and explained everything. Thank you for a job well done.
Business response:
***********************, We appreciate you taking the time to leave a review for our company! We always do our best to provide the best experience possible for all of our customers, and we are glad to hear that you had a positive experience as well. If you have any questions or concerns, please feel free to reach out to us at ************ and we will be more than happy to assist you.
My Tech was the very best. We had issues trying to get the max out of the MPS and he tried several things and finally got me up and running. He was very professional and was determined to make sure I got up and running. 5 ****************
Business response:
Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. Do you know about our referral program? Refer a friend or neighbor and get $50 for every referral. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. Have a great day!
The Tech that was sent to install the service was very polite and respectful. He arrived within his scheduled time frame. He explained step by step all that he was doing. His work was very clean he hid the cables and did it all in a short period of time. my **** is exactly what I was told I would pay no hidden fees, and half the price of my previous service.
Business response:
*********************************, We appreciate you taking the time to leave a review for our company! We always do our best to provide the best experience possible for all of our customers, and we are glad to hear that you had a positive experience as well. If you have any questions or concerns, please feel free to reach out to us at ************ and we will be more than happy to assist you.
I am giving only a four star the person that come to install the internet was very late suppose to be between **** it was after 1pm before he arrived. did not interduce himself so can not give a name. Didn't say but two words didn't say anything about the internet did't ask if we had internet nothing. Left the cable coming into the house laying on top of the ground. I had to bury it myself. I would him a 2 Star rating thats it. I had issues with no internet on my laptop or our phones and the printer would not work was just f... read more
Business response:
Thank you very much for providing your feedback and letting us know about this issue, ****. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. We'd like to provide further assistance. Please email your account information to us at *********************************** and we will be more than happy to assist you.Thank you,Rise Broadband
Very fast and friendly install. The internet speeds are great for streaming **************
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Rise Broadband
Absolutely great customer service. The gentlemen that came out went above and beyond to answer all my questions. They were very polite and helpful. When I called in I also had a great experience. I will definitely be telling all my friends and family about y'all, in fact I've already started!
Business response:
Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. Do you know about our referral program? Refer a friend or neighbor and get $50 for every referral. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. Have a great day!
Even though it took 2 different times of rescheduling, I have to say the technician came as appointment was scheduled, installation was quick and technician was very professional, internet works great. I would recommend to a friend or family member thank you!*****
Business response:
Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. Do you know about our referral program? Refer a friend or neighbor and get $50 for every referral. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. Have a great day!
The installer showed up in the time frame promised. Took time to discuss our needs. Spent quite a bit of time checking around the house and trees on the property for the best options for placing the dish relative to the tower. I was very impressed with his professionalism and customer service.
Business response:
***************************, We appreciate you taking the time to leave a review for our company! We always do our best to provide the best experience possible for all of our customers, and we are glad to hear that you had a positive experience as well. If you have any questions or concerns, please feel free to reach out to us at ************ and we will be more than happy to assist you.
Technical support was what I would expect from your company. Somebody answered the phone with three ************ was back online within ten minutes. I have had other companies that have not even come close to providing the type of service you provide.Thank you for allowing me to provide a review.
Business response:
***********************, Thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day!
Frequently asked questions about Rise Broadband
How is Rise Broadband rated?
Rise Broadband has a 4.8 star rating with 2,881 reviews.
When is Rise Broadband open?
Rise Broadband is open now. It will close at 10:00 p.m.