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Rise Broadband

4.8

About this business

Rise Broadband is dedicated to providing reliable high-speed Internet and phone service, which enables customers to connect with the people and things they value most. In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a competitive choice for quality, affordable service. 

Location details

61 Inverness Dr E #250, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.82,881 reviews
SR's profile image
3 years ago

The Customer service rep was very good and helpful. The installation tech was very knowledgeable and flexible. Tech support was good when called upon. 

Business response:

***** ****, thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day! 

M.D.'s profile image
M.D. 
3 years ago

Customer service was great when I called. They explained everything and all options clearly. Alex did an awesome job at installation! 

Business response:

****** ****, thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day! 

Stephen S's profile image
Stephen S 
3 years ago

Technician arrived during time allotment with all equipment. Friendly and accurate service. Great job 

Business response:

Thank you so much for your kind words, *******. We really appreciate you taking the time to share your experience with us. 

Jeffrey R.'s profile image
Jeffrey R. 
3 years ago

Rise Broadband has been everything they promised me. Compared to my last provider Rise has been #1. They installed everything very professionally and got me the speed they promised. I am very content and will be a long time customer as long as they stay as they are now. 

Business response:

******* *******, thank you for the awesome review of Rise Broadband! We are so pleased that you are happy with your service. Thank you for being a valued Rise Broadband customer. Have a great day! 

BRANDON K's profile image
BRANDON K 
3 years ago

So far so good. Much improved in last couple years. No contracts - If you want to cancel service, there's no fee. Customer service has been much improved since predecessors of Rise came to my area (N. Colorado). Technician came the same day that I called and scheduled a new service hook-up. Technician was top notch. Time will tell the reliability of service. 

Business response:

Brandon, Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. Do you know about our referral program? Refer a friend or neighbor and get $50 for every referral. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. Have a great day! 

BridgettH's profile image
BridgettH 
3 years ago

Great customer service. The technician was really friendly, and it's working great. No problems at all. 

Business response:

********, Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. Do you know about our referral program? Refer a friend or neighbor and get $50 for every referral. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. Have a great day! 

JULIAN P's profile image
JULIAN P 
4 years ago

4 star rating because of the late rescheduling to the original appointment. Once the tech showed up to the second appointment, he took time to make sure the antena is pointed in the direction that will provide the best signal. The tech was great and very professional. 

Business response:

Thank you very much for providing your feedback and letting us know about this issue, Danielle, We appreciate you taking the time to give us such a great review. Have a great day! Thank you, Rise Broadband 

Danielle S's profile image
Danielle S 
4 years ago

The technician who did the installation was nice to work with and knowledgeable. The service has been spotty so far. I called technical support when the service went out and the representative was nice and very helpful. They were helpful and got us back online. Great customer service. 

Business response:

Thank you so much for your kind words, Danielle. We really appreciate you taking the time out to share your experience with us. Cheers, Rise Broadband 

Fred P's profile image
Fred P 
4 years ago

Installed yesterday and it works great much faster than ***********. 

Business response:

Hi Fred, Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day! 

Frequently asked questions about Rise Broadband

How is Rise Broadband rated?

Rise Broadband has a 4.8 star rating with 2,881 reviews. 

When is Rise Broadband open?

Rise Broadband is open now. It will close at 10:00 p.m.