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RiteRug Flooring
- Flooring
- Indianapolis, IN
About this business
Location details
6851 Hillsdale Court, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The entire experience from initial discussions and quote through to scheduling and installation was smooth and professional. They had convenient installation times. I definitely recommend them and will use them again for additional flooring needs.
Business response:
Lia Hicks, your positive words mean a lot to us—thanks for letting us help with your flooring needs. Thanks again, RiteRug Flooring
Rachel was amazing to work with and knew exactly what to do in our situation. The team promptly and thoroughly installed the carpet as well with no issues! It looks amazing!
Business response:
We are thrilled that you had a great experience, Britani Gerth! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Job was done quickly and professionally.
Business response:
We are thrilled that you had a great experience, Meade Van Wyck! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
Met our needs in a professional, efficient, and productive manner!
Business response:
We are thrilled that you had a great experience, Pike Lake Pointe Apartments! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983
From start to finish, Rachel was SO helpful and professional. She was clear about the process and helped us make the best selection for our home to best suit our family's needs. The crew that did the work in our home were professional and punctual. They did a phenomenal job! I will recommend RiteRug every time when my friends and family have flooring needs!
Business response:
We are thrilled that you had a great experience, Chelsea Haboush! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com (email) 1-888-250-9983 (phone)
My only complaint would be that the didn’t lock my house. Job is not complete. Waiting on stained quarter round.
Business response:
We’re sorry your home wasn’t secured after the visit and that your project is still waiting on the stained quarter round. We’ll make sure the final details are completed quickly and remind our team about properly locking up. Thank you for letting us know!
EXCEPTIONALLY unprofessional company. salesperson "Rachel Campbell is terrible" First we had a bait and switch. after they ripped up all the flooring on the first floor & were "surprised" to find leveling issues at threshholds. we had no option but to pay (as the house was supposed to be listed the next day)!!!! we chose the option of an additional 40%!!!!!! to level the threshholds (our other option was a $500 bandaid with transition strips in every doorway). so this 1 day job is now on day 4 & guess what? RiteRug put ... read more
Business response:
Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Brenda Soderstrom. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring customercare@riterug.com
Frequently asked questions about RiteRug Flooring
How is RiteRug Flooring rated?
RiteRug Flooring has a 4.8 star rating with 92 reviews.
When is RiteRug Flooring open?
RiteRug Flooring is open now. It will close at 4:00 p.m.