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Riviera Bowl & Pizzeria
- Recreation
- Sauk City, WI
About this business
Location details
51 Polk Street, Sauk City, WI, 53583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 11:00 p.m. | |
| Tue | 3:00 p.m. to 11:00 p.m. | |
| Wed | 3:00 p.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Absolutely not. I've had orders come wrong all three ways. (dine in, pick up, and delivery). which I know happens sometimes. well today I called to order pizza fries. a lovely gentlemen named Brandon was helping me. first of all he didn't even know the menu (he told me you don't have those, which I know you do),l. anyways, he continues to tell me if I keep huffing and puffing he won't be helping me. I've never been treated worse as a customer. so I really hope that wasn't your manager and it's another Brandon and I suggest ... read more
took over half hour to get the fish fry, server never came back to refill drinks or ask if we needed anything. Baked potato barely warm butter didn't melt. Nasty food, terrible service. we tried the pizza a month ago and the service was terrible then too, so we're done.
RecommendedPizza fries, old fashions
Business response:
Sounds like a prefect combination Veronica! Thank you!!!
Waited over an hour for 3,2 piece fish meals and a wrap, absolutely ridiculous as I was in the building while I waited. You need to hire more than just a couple of high school kids if it takes you over an hour to make 3 pieces of fish and a wrap, especially at almost 50 dollars for a price.
Business response:
Hi Gabriel, sorry you had to wait an hour for your meals. We have 5 adult, very capable cooks working every Friday evening - it's just a very busy night. We serve hundreds of customers Friday evenings and it can take up to an hour for delivery and carry-out. Calling ahead is always a good idea any night. Your 4 meals probably would have cost around $40 plus tax. Sorry you had to wait, just very busy night.
They over charged me. I specifically said I was ordering a signature pizza, which lets you choose up to 4 toppings, and makes it cheaper. Instead, they still charged me the full $2.50 for each topping. It didn't taste very good either. I could deal with it, but my wife couldn't even force it down, it was lacking so much flavor, and just like eating a big pile of dough.
Business response:
Please message us on this page. If we made an error entering your pizza order, we will certainly remedy. We receive many compliments on our pizza - just a bit confounded. Would like to know more please. Our pizza has never been referred to as flavorless, nor doughy. We do take care to ensure every meal we provide is excellent. Our apologies if we did not meet your expectations. Look forward to hearing from you. Thank you
So we thought we would try ordering food from here. I called in the order, nachos, cheese bread, cheese pizza, and a big 4 with 2 added toppings. After she told me the price on the phone: holy hell $58, and then proceeded to tell me they don't take checks when delivering, I told her I would have to call her back since we only have checks. I figured they wouldn't put in my order unless I called back, so decided that was too expensive and ordered Pizza Hut. More food for cheaper price and takes checks. The riv put my order ... read more
Business response:
Jamie, would you privately message me your phone number to discuss please? I spoke with the order taker and the delivery driver - there was obviously a misunderstanding. Thank you.
The pizza i got wasn't what i ordered and paid for. The staff that day had no knowledge about some menu items. Not a good experience altogether
Business response:
Hello Shaun, I am sorry to hear that your pizza did not meet your expectations. I show your order as a 12" Big Lebowski with extra sauce Thick Crust. That pizza should have had Sausage, pepperoni, bacon, salami and canadian bacon and of course the extra sauce. Was the pizza you received different? If you can give me more details I would like to make sure that any problems you may have had are not repeated. Also, I would like to know what issues you had while placing the order so we can review with our staff any training issu... read more
Frequently asked questions about Riviera Bowl & Pizzeria
How is Riviera Bowl & Pizzeria rated?
Riviera Bowl & Pizzeria has a 4.5 star rating with 754 reviews.
When is Riviera Bowl & Pizzeria open?
Riviera Bowl & Pizzeria is closed now. It will open at 11:00 a.m.