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420 San Leandro Blvd, San Leandro, CA, 94577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great trip
Business response:
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
All in All you did it very well, thx a lot. But one thing was really not OK: Our introduction at the beginning was really insufficent. As a beginner RV driver I was really nervous and I didn't could ask the right questions or react on inputs. So I was reliant that I get all importent informations form your collegue. I think the introduction was finished after 20 minutes, then I had the impression, that the young lady wanted to make lunch... she handed over the paperwork to the boss. Thx Stephan
Business response:
Hi Stefan, we’re so happy to hear that you enjoyed your recent RV trip. Our team takes pride in helping customers have great experiences and we know that there’s many options when it comes to RVs rentals. We’re happy that you chose to do business with us and we look forward to seeing you again in the future!
Getting the RV in Denver took almost 3 hours. This was way too long. The RV was very nice. The people in SF were very nice.
Business response:
I am so sorry to hear about this. You waited 3 hours after your appointment time? We always strive to keep our appointments as we know your vacation time is valuable.
Service at pickup up and return was amazing. Service hotline was also great. Vehicle had many issues: display stopped working for half the time, rear camera also didn't work most of the time, fridge didn't work two nights, battery drained over night with only 3 phones charging, generator wouldn't start with the start button inside, coffee machine was cracked and some more.
Die Übernahme in Los Angeles war sehr ausführlich und wir fühlten uns gut vorbereitet. Die Abgabe des Wohnmobils verlief schnell und unkompliziert, trotz eines Schadens. Wir würden für ein nächstes Mal wieder Road Bear wählen.
Everything was amazing. Definitely see you next time.
Business response:
Hello ,Andie thank you for taking the time to give us a 5-star review. We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again.
it was great. Good and efficient intake by road bear. Excellent RV. Good support along the way. I would recommend road bear to everyone going for a camper tour.
Wir waren sehr zufrieden. Das Buchungsverfahren über CUcamper als Zwischenvermittler, lief völlig unkompliziert. Die Buchung des RV erfolgte durch uns dabei 15 Monate im Voraus. Die 1 1/2 stündige Übernahme bei RoadBear in San Francisco erfolgte in unserer Muttersprache deutsch, was insbesondere für die technischen Details sehr hilfreich war. Das Fahrzeug war technisch gut ausgestattet und funktionierte ohne Probleme. Die Rückgabe war unkompliziert in 30 Minuten erledigt. Wir können RoadBear nur empfehlen.
Rueckgabe unkompliziert, super Reise, unsure Familie hatte tollen Urlaub
Road Bear RV Rentals has a 4.9 star rating with 2,161 reviews.
Road Bear RV Rentals is closed now. It will open tomorrow at 9:00 a.m.