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Rock Solid Funding
- Auto Loan Providers
- Bedford, TX
About this business
Location details
2350 Airport Fwy., Suite 400, Bedford, TX, 76022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service great response and I didn’t know how to use my phone to well so they were kind enough to walk me through every step
Business response:
Hi, Michael. Thank you so much for leaving us a stellar review!
Easy process will recommend
Business response:
Hi, Ronnie. Your feedback is highly appreciated. Thank you for the review!
It was really a painless process, I just wish there was at times better communication about the process
Business response:
Hi, Dustin. We appreciate the kind words and are glad we could provide you with a positive experience!
Everything went smooth and quick
Business response:
Hi, Ricky. Thanks for taking the time to share your positive experience. We truly appreciate it!
It was easy and great communication from Sierra
Business response:
Hi, Raymond. We are thrilled to learn that you had a positive experience with us!
Bought a 2nd 5th wheel from this business really good to work with and made it easy
It was quick and fast 5th wheels are in good shape and priced well. Very informative
We had a terrible experience with this company-leading up to approval, all was fine and good. The moment we were ready for funding, communication was lack luster, information on next steps was either absent or not clear. We literally couldn’t get employees to return calls, answer their phones or effectively and appropriately communicate. We preemptively asked for guidance to make the process smooth and quick-and it was nothing short of absolute madness. We are diligent and on top of things sort of people and man, we felt lik... read more
Business response:
Private party transactions can be tricky — there are a lot of moving parts — and we're very sorry this one didn't go as seamlessly as we both planned. For anyone reading this, we've created videos and FAQs to help guide you through the private party process: https://www.rocksolidfunding.com/private-party-sales/ The best way to reach us is via our general phone line at 800-607-1108. We are thankful we were able to work with you and wish you the best with your new purchase.
Lack of communication
Business response:
We strive to meet every customer where they're at, whether that's email, text, or phone. In this case, some changes were required mid-process that can create delays outside of our control. We will review our process to see how we can continue to improve, because customer service is truly what we live for. We appreciate you and wish you the best with your new purchase!
Frequently asked questions about Rock Solid Funding
How is Rock Solid Funding rated?
Rock Solid Funding has a 4.8 star rating with 5,215 reviews.
When is Rock Solid Funding open?
Rock Solid Funding is closed now. It will open tomorrow at 8:00 a.m.