This profile has been claimed by the business owner or representative.
1730 W Michigan Ave, Jackson, MI, 49202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | Closed | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
Great Staff, Quality Jewelry, Fair Price, very knowledgeable about gold diamonds, silver, and lab grown stuff. Come try the best Jewelry Store in Michigan, hands down
Business response:
Hi, Troy. Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
Jessica is an asset to the company, she is extremely knowledgeable and personable. Thank you Jessica for helping me with the purchase of my new ring.
Business response:
Hi, Susan. These words go a long way, and motivates us to work even harder, thank you for the review!
Great staff and so many beautiful choices.
Business response:
Hi, Joanne. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
Could not return a watch because it was worn once. Absolutely horrible policy. Why would you even want to shop there if you couldn’t take back something you don’t want anymore.
Business response:
Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
Go see Katie Ferguson! She has amazing customer service and a wonderful smile. Very helpful and got me a great deal to replace my wife's engagement ring and just in time for Christmas! Thanks Katie.
Business response:
Hi! Thanks for the compliment, Aaron! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
better employees who give better customer service.
My fiance and I both loved our experience shopping for our wedding bands. Tara and Janelle were cordial and helpful. We laughed and shared our love story with them, and they made us feel very important. Even special. As we left as satisfied customers, we even got friendly hugs.
Buyer beware, associates lie on financing! I was told that I would get 0% interest for 6 months on my purchase and I asked at least 3 times that I would all the way through the transaction to checkout. Now after receiving bills with interest charges on them I am royally pissed! I even asked after checkout if I would be getting 0% and was told yes. Well guess what, now I will try and return this stuff (too late at this point) so I can get at least some of my money back because they also charge an annual fee on the account as... read more
Rogers & Hollands Jewelers has a 4.6 star rating with 198 reviews.
Rogers & Hollands Jewelers is closed now. It will open at undefined