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Rosati’s Pizza Bar
- Pizza
- Richmond, TX
About this business
Location details
9111 Farm to Market Road 723 Suite 250, Suite 250, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
RecommendedAn employee in the take home counter is a rookie and maybe don’t have a training, she doesn’t know about the coupon I presented and told me they don’t accept it, so I told her that I need to talk to the manager, then a manager took over the computer and found out the coupon is OK. Also before I came to the take home counter I told the rookie that I been calling the phone number 20x and no answer. And then I came personally I told her is this the phone number, she said yes and even redial in front of her then the phone rang. ... read more
Business response:
Hi Pete Z. We're really sorry that you had this poor experience. We hold our staff to a much higher standard than this, and we'll be addressing the issue internally. You can reach us directly at (281) 239-7924 if you ever have any issues with future orders, or would like to speak more about this experience. We really appreciate your feedback and want to earn your business back. Once again, we are very sorry.
We waited probably 45 minutes or more for a thin crust pizza! Y’all were not busy! I think they forgot about the order or it didn’t get turned in!
Business response:
Thank you for providing your feedback and letting us know about this issue, Sharon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 239-7924 and we'd be happy to help you out. Cheers, Rosati’s Pizza
Was overcharged and the pizza wasn't good at all.
This is my daughter's favorite place to eat and we cannot stand to spend money here anymore because we are constantly disappointed for the value that we receive versus the dollar that we spend. This is an ongoing battle with Rosati's. Their pizza is inconsistent at best. Their wings are actually why we order. Our daughter has epilepsy and eats on a ketogenic diet and loves their garlic parmesan wings. We usually buy that with the buffalo wings and some pizza for the other kids. We like our wings to have sauce. We notice that... read more
Time before last, slow service, took forever to get drink order, salads came with meal and had to ask for our bread. The next time we ordered take out. When I walked to counter 2 employees were sitting on the counter. Yuck, I mentioned about it and the lady said , but we don't fix food on it. I am not sure we will be back.
Quality Ok but not great. Price is outrageous . $35 for 2 12 inch pies with one topping. Are you serious?
Business response:
Hi Joe, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. To speak to the General Manager at Rosati’s Pizza - Richmond, TX regarding your concerns, please call us at (281) 239-7924. Thanks, Rosati’s Pizza
It was awful. Sunday June 13th I arrived at the store around 12:10p. It took about 5 minutes before anyone even acknowledged me as I sat at the bar. The place was not busy. Seated the bar was a family of 4, and two gentlemen who had already placed a to go order. There were about three tables on the floor being used with no more than two to four people at each table. After about 10 minutes the man manning the bar (who I learned later was the manager) said he would be right with me. Finally after about 15 minutes of w... read more
Business response:
Hi Robert, We strive to ensure that our guests have a wonderful dining experience with Rosati’s Pizza -- your comments are imperative in helping us improve our restaurant. Please accept our apologies for any inconvenience that you may have experienced. To speak to the General Manager at Rosati’s Pizza - Richmond, TX regarding your concerns, please email us at cincoranch@rosatispizza.com. Thanks, Rosati’s Pizza
I was very disappointed with the Pizza. Order a 16’ and sausage, pepperoni, bacon, jalapeño, onion, and bell peppers. I may as well order a cheese pizza, because it was loaded with cheese, and none of the other items I order.
Business response:
Hi Jan, We're so sorry to hear about your disappointing experience. It sounds like your visit to Rosati’s Pizza was less than positive and definitely not up to our standards. We'd love an opportunity to make this right for you. Please reach out to us at cincoranch@rosatispizza.com so that we can connect with you and make this right. Thank you, Rosati’s Pizza - Richmond, TX
Crust taste like cardboard. Cost a lot of money to throw away so much food.
Frequently asked questions about Rosati’s Pizza Bar
How is Rosati’s Pizza Bar rated?
Rosati’s Pizza Bar has a 4.3 star rating with 2,338 reviews.
When is Rosati’s Pizza Bar open?
Rosati’s Pizza Bar is closed now. It will open at 11:00 a.m.