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About us Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at Ross Electric. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Ross Electric has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. O... read more
431 Twin Bridge Road, Ferndale, NY, 12734, United States
Get directionsMike arrived at the scheduled time and performed the service in a timely, professional manner. He was knowledgeable and answered questions to my satisfaction. I have been a customer of Ross Electric for more than 2 decades, and I am still pleased with the service they provide.
Business response:
Hi, Mamie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Called for appointment and came the same day. Excellent service.
Business response:
Hi, William. We are thrilled to learn that you had a positive experience with us!
Mike was great
Business response:
Hi, Mike. Thank you so much for leaving us a stellar review!
Very good! Professional, friendly, timely!
Business response:
Hi, Britta. We are thrilled to learn that you had a positive experience with us!
Emergency call came early fixed it quickly
Business response:
Hi, Dominic. Thank you so much for leaving us a stellar review!
Sean and Andrew were on time, professional and efficient. They fixed my light or so we all thought and then left , all of a sudden it didn’t work again , I called the office spoke with Nicole who was super nice, she put me in touch with Sean … and then he came back to my house within an hour and completely replaced the fixture which he stopped and picked at the store for me… I really was so satisfied with the job and the level of customer service provided .
Business response:
Hi, Carolyn. Your feedback is highly appreciated. Thank you for the review!
Everything went extremely smoothly!
Business response:
Hi, Stephen. We appreciate the kind words and are glad we could provide you with a positive experience!
Tried to fix my generator on short notice. Excellent customer service.
Business response:
Hi, Steve. Thanks for taking the time to share your positive experience. We truly appreciate it!
The tech arrived in a timely manner and solved my generator issue quickly. He was knowledgeable and friendly, and answered my questions to my satisfaction.
Business response:
Hi, Mamie. We are thrilled to learn that you had a positive experience with us!
Ross Electric has a 5 star rating with 141 reviews.
Ross Electric is open now. It is open 24/7.