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About us Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at Ross Electric. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Ross Electric has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. O... read more
431 Twin Bridge Road, Ferndale, NY, 12734, United States
Get directionsEmergency call came early fixed it quickly
Business response:
Hi, Dominic. Thank you so much for leaving us a stellar review!
Sean and Andrew were on time, professional and efficient. They fixed my light or so we all thought and then left , all of a sudden it didn’t work again , I called the office spoke with Nicole who was super nice, she put me in touch with Sean … and then he came back to my house within an hour and completely replaced the fixture which he stopped and picked at the store for me… I really was so satisfied with the job and the level of customer service provided .
Business response:
Hi, Carolyn. Your feedback is highly appreciated. Thank you for the review!
Everything went extremely smoothly!
Business response:
Hi, Stephen. We appreciate the kind words and are glad we could provide you with a positive experience!
Tried to fix my generator on short notice. Excellent customer service.
Business response:
Hi, Steve. Thanks for taking the time to share your positive experience. We truly appreciate it!
The tech arrived in a timely manner and solved my generator issue quickly. He was knowledgeable and friendly, and answered my questions to my satisfaction.
Business response:
Hi, Mamie. We are thrilled to learn that you had a positive experience with us!
Made a call, scheduled an appointment crew was prompt, knowledgeable, polite! A super experience. Could not have asked for a better experience. Won’t call anyone else!
Business response:
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
Mike is great. He fix my generator within a few minutes.
Business response:
Hi, Matt. We appreciate the kind words and are glad we could provide you with a positive experience!
Very thorough, professional
Business response:
Hi, Phil. Thanks for taking the time to share your positive experience. We truly appreciate it!
Handled my electric issue very quickly. Worker’s were very competent and helpful. Service entrance cable needed to be replaced. Sorry it took so long for you to receive your payment. Appreciated your patience. Michael Sagarese
Business response:
Hi, Michael. Thanks for taking the time to share your positive experience. We truly appreciate it!
Ross Electric has a 5 star rating with 116 reviews.
Ross Electric is open now. It is open 24/7.