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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I went in for $14.95 oil change and was hoping for a sincere 29 point inspection. If the battery is at 50 % I would think the service personnel would check the battery water level as one of the 29 points of inspection.
Business response:
Thank you for your feedback! I am sorry to hear that your experience was anything less than satisfactory. After reviewing your situation, we would like the opportunity to make things right. Please call me at 512-244-8500 so we can set up a time to complete the inspection for free and also provide you with a complimentary car wash. Please ask for Ruben Fernandez – Service Manager. I appreciate the opportunity to correct the issue.
Purchased a nissan sentra S and it was a great experience and very easy process here at Round Rock Nissan. thanks a lot for Shelly VanZandt , sales person who handled all my queries about this car and her manager .Shelly did a excellent job !!
Business response:
Hello, Thank you for your review and kind words regarding Shelly. We're pleased with the excellent service you received while at our dealership. We hope you enjoy your new Sentra for years to come. Please come back to visit with us again.
We went to Round Rock Nissan after visiting several other dealerships and looking at several other vehicles. By the time we got to Nissan we were frustrated and disappointed in the salesmanship and business ethics of the surrounding dealerships. Our sales person, Shelly VanZandt, was patient and understanding with us. She really heard what we had to say and put forth great effort in meeting our needs. Jay Rieley was awesome as well! Both Shelly and Jay really helped us achieve the goal we had when we set out on this car buyi... read more
Business response:
Thank you for the kind words about Shelly and Jay! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit!
I really apreciate Luchelle's help, everything was great, all the process was awesome. Thanks!! Now, i'm just enjoing my Nissan I'm really excited with my new car
Business response:
Thank you Lucero for the kind words about Luchells! We look forward to your business with us again!
We purchased a new 2016 Versa Note SR at this dealership. We were assisted by Luchelle Van Zandt and she couldn't have been better. She made our daughter feel like the most important person in the world and made sure she was comfortable with the vehicle before we purchased. The little things matter and Luchelle made sure those were handled without any asking or prompting. She even took care of my younger son while we were there, making him feel welcomed and important. Now I have a happy 18 year old ready for college!
Business response:
Thank you for the kind words about Luchelle! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
We recently purchased a 2016 Nissan Juke at this dealership. We were assisted by Keyon Vinegar and Luchelle Vanzandt. Ms. Vanzandt assisted us while Mr.Vinegar was assisting another couple when we arrived at their dealership. She was very considerate, helpful and encouraging during this initial phase of our buying experience. I would refer anyone to this Nissan Dealership to purchase their vehicle based on the sales team....Thanks for making this experience a good experience just after my Honda CRV was totalled! Leah Jones
Business response:
Thank you for reviewing Luchelle and Keyon! We hope you love your new Juke for YEARS to come!
We bought a truck and never left the house! We told the manager what we were looking for he sent us photos and we agreed on one they worked up the paper work and delivered the truck to us 50 miles away! Now that's the way to buy a vehicle!
Business response:
Thank you for the kind words about our manager! We are thrilled that you had such a wonderful car buying experience here with us! We look forward to your business with us again!
Jerry is personable, knowledgable, sincere, honest and an interested and caring salesman! He is clearly willing to go the extra miles to ensure you are a totally satisfied customer. It couldn't have been a better experience!
Business response:
Thank you for reviewing Jerry, we appreciate it! And thank you for being our customer.
It's because of Jerry Crider that I'm able to rate Round Rock Nissan a 5 star rating. He's very engaging and listens to your specific details. He was wonderful to my wife and made her feel very comfortable in the process of purchasing our vehicle. I would recommend Jerry to anyone looking to purchase a vehicle, thank you Jerry and keep up the outstanding service.
Business response:
Thank you, Vincent! We are happy to hear Jerry provided you with a great car buying experience. We truly value your business and look forward to further assisting you in the future!
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,123 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is closed now. It will open tomorrow at 9:00 a.m.