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Safe Haven Security, Authorized ADT Dealer

5.0

About this business

WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more

Location details

520 E 19th Ave, North Kansas City, MO, 64116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
5.022,415 reviews
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Chris G.'s profile image
Chris G. 
on Birdeye

2 months ago

Working with Mersadies to join the ADT protected group was amazing, she was more than willing to assist with any and all questions I had. The technician that came out to my house was amazing! Manny has fantastic customer service and they both made this experience painless and enjoyable!!  

Melissa Z.'s profile image
Melissa Z. 
on Birdeye

2 months ago

Kenneth was my rep and he was AMAZING!  Not only was he very knowledgeable and professional, but he told me exactly what I needed and more importantly, what I did not need! Kenneth followed up with me before and after the install and jumped right into action to make things right after I had second thoughts about some “extras”. Thanks again Kenneth, I really appreciate you!!   

Business response:

Thank you for your kind words, Melissa! We greatly appreciate you taking the time to share your experience with our online community. 

Liz James Collado S.'s profile image
Liz James Collado S. 
on Birdeye

2 months ago

We have been a customer of ADT for many years and have recently relocated from New York to Virginia. When Andre Jones stopped by to welcome us and informed us of the different plans available, without any hesitation we continued our relationship with ADT. Andre was attentive to what we said and provided a plan that met our needs. I highly recommend Andre, as he's not a pushy salesperson, provides a plan that is just what you need but also making it possible in the future to add any additional services / equipment. 

Business response:

Thank you for taking the time to share such a detailed review, Liz! We are proud to help make your home a Safe Haven. 

Illeana Meares Advanced Realty Group LLC R.'s profile image
Illeana Meares Advanced Realty Group LLC R. 
on Birdeye

2 months ago

I would like to commend Mersadies, My Safe Haven ADT specialist who works with Realtors, She’s very involved and proactive, with customers. I encourage Realtors to utilize these services to provide an extra sense of security to your customers when they purchase their home. It makes you look good because you are providing a service they need, but also someone else is going to contact them no matter what. Make sure that you help your clients by arranging the call for them to help your ADT Consultant Help Your customers and so... read more

nick f.'s profile image
nick f. 
on Birdeye

2 months ago

Mersadies was my salesperson, she was very informative, and attentive but not pushy. She got us a great deal on our system and I would use her again in the future. installation was pretty painless and our new system works well for our current needs, and will allow for us add additional services and equipment in the future when we're ready 

Heather S.'s profile image
Heather S. 
on Birdeye

3 months ago

Angela has been fantastic on getting our account and safety plan set up. She was very attentive and knowledgable on the products! We love the security we have in our new home.  

Business response:

We appreciate you taking the time to rate your experience with us, Heather. Thank you for being a valued Safe Haven Customer! 

tamia b.'s profile image
tamia b. 
on Birdeye

3 months ago

Please read this review fully! Buying a home and being a first-time homeowner can be very scary. Before moving in, I knew I had to get home security installed but was overwhelmed with ADT’s competition and unsure what was genuine versus just trying to sell me equipment. After talking with Kenneth Smith, he provided the ins and outs of the system and assured me why they are number one. He emphasized how much he cared about my safety, especially as a single woman! Before moving into the home, I had an attempted break-in wher... read more

Business response:

Wow! Thank you for taking the time to share your experience in such detail, Tamia! We are honored to help keep your home safe and secure. 

Kelleen D.'s profile image
Kelleen D. 
on Birdeye

3 months ago

My rep Najee was very knowledgeable and professional. I appreciate how Najee handled everything, making the details easy to understand and appreciated my time. Thanks again Najee! 

Business response:

Thank you for your kind words, Kelleen! We greatly appreciate you taking the time to share your experience with our online community. 

Cruzzo M.'s profile image
Cruzzo M. 
on Birdeye

3 months ago

Steven was great!!  

Frequently asked questions about Safe Haven Security, Authorized ADT Dealer

How is Safe Haven Security, Authorized ADT Dealer rated?

Safe Haven Security, Authorized ADT Dealer has a 5 star rating with 22,415 reviews. 

When is Safe Haven Security, Authorized ADT Dealer open?

Safe Haven Security, Authorized ADT Dealer is closed now. It will open tomorrow at 8:00 a.m.