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Sam Ash Music Stores
- Consumer Goods
- Charlotte, NC
About this business
Location details
5533 Westpark Drive, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
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RecommendedI went into Sam Ash to buy a acoustic electric Bass they didn't have what I wanted in stock So Greg got on phone with I'm not sure if it was a Sam Ash in FL. or another company but said they had one that was a return with broke tuner but they had upgraded all tuners and could see what discount he could get on it. I said I didn't want to mess with that one and supposedly talked to a different company And they had one in excellent condition so I took it and asked that I had to sign when it got delivered , 750$ is ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (704) 522-9253 and we'd be happy to help you out. Cheers, Sam Ash Music Stores
Yeah not letting somebody in the store because they're not wearing a stupid fucking mask fuck you Sam ash
Business response:
Mr. O'Regan, we thank you for your valuable feedback. We are currently operating in accordance with the CDC's Guidelines and Mecklenburg County's and Charlotte City's Covid Mask Mandate Proclamation Dated: 08/20/2021. For more information, please go to https://www.mecknc.gov/news/Pages/Updated-Charlotte-and-County-Mask-Mandate.aspx
I have a medical condition and even told them what my medical condition was. Which they have no right to know but I told them anyway. The guy tells me to go outside I can have curbside service and that's it the only service I can get without a mask. So I tell him I am coming to buy a Gibson Les Paul and I need to try it out so bring it outside with the amp and let me try it out.... The guy told me he could help me do nothing. Now that is after I stood in his building for 3 to 5 minutes telling him what my medical condition w... read more
RecommendedNot only do they have what you want, but they suggest what you need without trying to sell you the most expensive piece in the unit.
Business response:
Thank you so much for your kind words, Everna Leon Powell! We really appreciate you taking the time out to share your experience with us. Sincerely, Sam Ash Music Stores
Recommendedgreat service always has what you need and very knowledgeable sales employees
Business response:
YOU Rock Shane !! Thanks for sharing and we hope you to see you again soon!
RecommendedThe sales folk were all great to work with. They understood my needs and were attentive to what I wanted, not what they would have like to have sold me. That is good customer service.
Teach your male employees at the Charlotte, NC location, how to behave toward female customers! I will never shop there again!
The people who work here have a great sense of humor. I saw a black friday deal sign that said "Free Air Guitars with the purchase of a setup plan" Best thing i have ever seen. These people should get a raise.
Frequently asked questions about Sam Ash Music Stores
How is Sam Ash Music Stores rated?
Sam Ash Music Stores has a 4.7 star rating with 1,606 reviews.
When is Sam Ash Music Stores open?
Sam Ash Music Stores is open now. It will close at 9:00 p.m.