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921 Douglas Ave, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Excellent experience! Worked fast! Great communication!
Verified by The Mortgage Firm, Inc.
Sam and his team provided amazing services, very professional and knowledgeable. Thank you for all the hard works that Sam and his team provided for making the loan went through smoothly.
Verified by The Mortgage Firm, Inc.
They provided a smooth process from beginning to end. It was a pleasure working with Sam and his team.
Verified by The Mortgage Firm, Inc.
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Verified by The Mortgage Firm, Inc.
Very competitive rates. Everyone involved in the transaction did a great job. Follow up and expectation setting were very well done. Would recommend again.
Verified by The Mortgage Firm, Inc.
A closing that took less than 6 hours. It was unnecessary and avoidable.
Business response:
I understand your concerns about the duration of the closing day process, we were frustrated also with those involved in the closing. We strive to ensure that every step is as efficient as possible, and I apologize for any inconvenience you experienced. Your feedback is valuable, and we will use it to improve future services when dealing with these third party vendors who provide these services. We appreciate your trust in allowing us to deliver the loan on the contract date as we committed too from the beginning. If there's... read more
Verified by The Mortgage Firm, Inc.
We were requesting $25,000 back to us out of our refinance. We were a little shocked someone did not inform us that closing costs would be taken out of the $25,000 we requested. No one took the time to explain this to us.
Verified by The Mortgage Firm, Inc.
The amount we were asking to have back just couldn't seem to be understood. We both tried to explain it multiple times and just seemed that no one understood that we wanted 25k. At signing, we both just gave in and took the 19k +. Other than this issue, Sam was diligent on keeping us updated daily on the interest rate.
Verified by The Mortgage Firm, Inc.
communication not greatest
Samuel Dongilli has a 5 star rating with 824 reviews.
Samuel Dongilli is closed now. It will open on Monday at 9:00 a.m.