San Diego | La Jolla

Linda S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Nice,smooth, streamline process 

Lowell G. 

Verified by Mutual of Omaha Mortgage

8 months ago

to just get it over with 

Joseph D. 

Verified by Mutual of Omaha Mortgage

a year ago

if it could have been done faster 

Deniece S. 

Verified by Mutual of Omaha Mortgage

a year ago

Closing took to long 

Desi B. 

Verified by Mutual of Omaha Mortgage

a year ago

Sawyer was great, outstanding. When he went on vacation, the young lady Maria was handling the refi.. She didn’t relay info concerning loan eligibility , that if I had been aware of I could have added my wife’s income to get it done. I didn’t get wind of this till right at closing!! My wife conceded to finish the process. It was very frustrating because Marie seemed so out of touch with the personal side of the process. I guess it wasn’t a real concern to her! Sawyer was cool the young lady not do m!! 

Lunise E. 

Verified by Mutual of Omaha Mortgage

a year ago

This was the most unpleasant experience I’ve had refinancing, in 2024 the title company couldn’t pay off electronically, I received checks to pay off my creditors. All of my accounts are set up with online banking which puts me in a bind to pay them off….. 

Barbara C. 

Verified by Mutual of Omaha Mortgage

a year ago

took to long 

Rebecca L. 

Verified by Mutual of Omaha Mortgage

2 years ago

I honestly wanted to cancel but my husband talked me out of it because we didn’t want to restart the process. The communication was poor and when we voiced our feelings about the communication being poor the response was inappropriate. If I had it to do all over again I would not. The customer service is lacking. If you make a mistake you should do something so the customer feels right about the situation not talk In circles and tell them they wouldnt have know any better if things didn’t go different, that creates mistrust.... read more