Anonymous on RateMDs 5 years ago
12/28/2017, 05:11 AM
I went to this Dr. Sana Safaei many years ago and I remembered her as being helpful. Once my new provider reflected she was in my network, well I was more than happy to return. I am more than disappointed with my recent experience with her. I have never had a health condition in my 48 years and I have one now, and I was treated like she was giving me an order at IN - N- OUT Burger. In addition, her nurse assistant called back with my lab results and told me I was high on my thyroid blood work and ultimately I asked what that meant. Moreover, the nurse explained that my thyroid was hyperactive (when all my symptoms were of Hypo) and I thought that was very odd and made an appointment with the Doctor. Please note, Dr. Safaei is typically booked out for months and I was insistent with her staff and they double-booked me within a week. When I asked the Doctor about my blood work results, she confirmed that my thyroid was "hypo" ( hypothyroidism) NOT hyperthyroidism. I couldn't believe what I experienced and she barely made any eye contact and acted like she had to get out of the room in a rush. She also recommended that I get a sonogram on my thyroid, however the nurse just gave me a slip for more blood work. The kicker? I have been on the meds for 1 month and it is not working and I booked an appointment 1 month in advance on the only time I had vacation. Guess what? I called yesterday to confirm my appointment for today and she decided to extend her holiday and isn't available until February. This Doctor does not care about her patients, not even to bother to have a nurse call me back today or even recommend another Doctor at her facility. This is something very serious to me and it has impacted my life and I have been treated like I am just another number on the list. I made the worst mistake going back to Dr. Safaei and would not recommend her to ANYONE!