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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Even though we had some issues the team was great in helping get all the items resolved
Business response:
Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everything was great
Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
Each member of my team was professional and answered all my questions, and kept me informed through every step of the process. Excellent communication and customer service.
Business response:
Hi Romey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I have nothing but respect and high praises for everyone who has assisted me with my mortgages or questions regarding them. My loan officer, Eric (I believe) to my Success Team Member Ms Sandra B. Who was so supportive. Bravo Zulu PennyMac
Business response:
Hi Jerry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Sandra was great, the Pennymac online process is not the most polished system but She made the process bareable.
Business response:
Hi Justin - Your feedback is greatly appreciated. Thank you for the review.
Sandra B was always timely in communicating with us when ever we had questions and assisted us greatly in getting our loan processed. She made the whole experience pleasant.
Business response:
Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Outstanding service. Sandra assisted me with kindness and excellent communication.
Business response:
Hi Mario - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Both Nestor Velasco and Sandra Benavidez are "rock stars" and went above and beyond to make "taking a loan" a very pleasant experience. I would absolutely refer my friends and family to PennyMac if they can work with these two employees. Loved them!!
Business response:
Thank you for taking the time to share your experience with us, Marianne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was very helpful and communicated with us every step of the way. She always made sure our questions were answered and went above and beyond to be sure we hit our deadline.
Business response:
Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra Benavidez has a 4.6 star rating with 426 reviews.
Sandra Benavidez is closed now. It will open at 9:00 a.m.