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930 South Harbor City Blvd, Suite 304, Melbourne, FL, 32901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Team was attentive and quick turn around on communication and requests.
Business response:
Thank you, Stephen, for your positive review and for the 4.16-star rating. I'm pleased to hear that you found our team at The Mortgage Firm to be attentive and quick in responding to your communication and requests. Our team always strives to provide our clients with the best service and your feedback motivates us to do even better. If you have any other mortgage needs in the future, we would be glad to assist you again.
Verified by The Mortgage Firm, Inc.
My questions and requests were always answered
Business response:
I'm so glad to hear that you had a positive experience, Rhonda! Providing timely answers to questions and requests is a top priority here at The Mortgage Firm. I aim to make the mortgage process as smooth and straightforward as possible for my clients. Thank you for your 5-star review, it genuinely means a lot to me. Looking forward to assisting you again in the future!
Verified by The Mortgage Firm, Inc.
Great communication
Business response:
I'm really glad to hear that you found our communication effective, Keaton! Your positive feedback means a lot. Here at The Mortgage Firm, we always strive to provide clear and timely information to our clients. Thank you for taking the time to leave a 5-star review!
Verified by The Mortgage Firm, Inc.
Everyone that help us through out the whole process was very prompt and helpful great service!
Business response:
Thank you so much for your positive feedback, Bryan. I'm glad to hear that you found our team at The Mortgage Firm to be prompt and helpful throughout the entire process. Providing great service is our goal, and it's heartening to know we hit the mark for you. If you need anything else in the future, don't hesitate to reach out. Thanks again for your kind words and for rating us 5 stars!
Verified by The Mortgage Firm, Inc.
Great team, very responsive and organized. Thank you!
Business response:
Thank you so much for your kind words, David. I'm really pleased to hear that you had a positive experience with us at The Mortgage Firm. It means a lot that you've taken the time to share your experience and give us a 5-star rating. Your feedback is greatly appreciated. If you have any other mortgage-related needs in the future, don't hesitate to reach out. Thank you again for choosing The Mortgage Firm.
Verified by The Mortgage Firm, Inc.
Prompt communication and excellent problem solving. Polite and kind
Business response:
I'm truly grateful for your kind words, Bianca. It's wonderful to hear that you found my communication prompt and problem-solving skills effective. Your feedback is very much appreciated and will help me to continue delivering a high-quality service. Thank you for choosing The Mortgage Firm. Please don't hesitate to reach out in the future if you need further assistance.
Verified by The Mortgage Firm, Inc.
After having a big failure with another lender, we were scared that we were going to lose our contract on our home. You all surpassed our expectations and our closing was done in 2 weeks from start to finish. I can’t thank you enough for your professionalism, promptness to answering our calls and questions. Thank you again, I will send everyone I know needing a lender to you!
Business response:
I'm truly overwhelmed by your kind words, Jeanne. It was a pleasure to guide you through your mortgage process and help rectify the issues that arose with your initial lender. At The Mortgage Firm, we understand the significance of timely and professional service, especially when it comes to something as important as a home. I'm thrilled to hear that we exceeded your expectations and successfully expedited your closing process. Your trust and recommendation mean the world to me. If you or anyone you know ever needs assistanc... read more
Verified by The Mortgage Firm, Inc.
I really liked the communication and feedback. This is the first mortgage I have done in years and the electronic review and sign was an excellent option/ tool. When discussing masters over the phone I found the directions were concise and the people friendly.
Business response:
I'm so glad to hear that you had a positive experience, Scott! At The Mortgage Firm, we strive to make the mortgage process as clear and efficient as possible, especially for those who may not have gone through it recently. I appreciate your feedback about the electronic review and sign system, we've found it to be an essential tool for our customers. It was my pleasure to assist you and provide concise guidance. Our team truly values friendly and open communication. Thank you for your kind words and for rating us 5 stars. P... read more
Verified by The Mortgage Firm, Inc.
Sarah and her team are very communicative, patient and professional! I sincerely appreciate their help through my financing process. They tolerated endless calls and questions with grace! Thank you Sarah and Sammy!!
Business response:
I'm truly humbled by your kind words, Javina! Here at The Mortgage Firm, we strive to provide the best service possible and your feedback reaffirms the hard work we put in every day. Your questions and calls were always welcome - they help us improve and serve our clients better. It was a pleasure to guide you through the financing process. Thank you for trusting in me and my team, especially Sammy, and for taking the time to leave this wonderful review. Let us know if there's anything else we can assist you with in the futu... read more
Sarah Hidy has a 5 star rating with 1,382 reviews.
Sarah Hidy is closed now. It will open at 9:00 a.m.