From the moment we decided to move forward with Satin Touch as our contractor, we could not be happier with the whole process.
The design and selection process with John was efficient, communication was regular and concise. Not to mention, there was no sales pitch to make things more elaborate or complex than we wanted - very accommodating and thoroughly professional.
Once we signed our contract, the team was ready to work within a few days. The group that worked on the demolition, framing, plumbing, electrical, all of that ... read more
We had a great experience working with Jim Olson and the Satin Touch painting division. We had the team remove popcorn ceilings throughout the house and repaint most of the rooms. The quality of their work was exceptional, they were communicative and professional throughout, and the final cost was exactly in line with the original competitive bid. Would absolutely work with the Satin Touch team again for future projects.
Business response:
Thanks for the stellar review, Jeremy. Jim said you were great to work with. Thank you for choosing our company (over many) to help you and your family with this project. Chad L - Owner
We worked with Jim ***** as part of the Satin Touch painting division as we were looking to have popcorn ceilings removed from most of the house and having walls repainted in most of the rooms. Jim came by to walk us through what the project would look like for his team and within a few days we had a bid in hand. We found the bid competitive and appreciated the professionalism of Jim's approach to the project. Work was able to begin within a month (the timeline we were looking for) and work was completed within two weeks. Th... read more
I was introduced to Satin Touch through the Home Advisor service, and I chose them over two other contractors to do a kitchen renovation and garage re-siding. They recently completed both projects and I am very pleased with the finished product, the construction process, and the pricing. John (Sr. Architect and Designer) was my initial point of contact and was very helpful putting together the design, picking out materials, and setting expectations. Once the work commenced, Josh (Project Manager) did a great job communicatin... read more
We had a fabulous experience working with Satin Touch. We originally hired them for painting and door installations, but ended up needing them for a master bathroom shower remodel. They went above and beyond to make sure everything was done well. Everyone was courteous, hard working, and puntuctual. We would contact them again for any future home improvement projects.
Great work and idea for our front door !!!
Business response:
Dan and Lisa - thank you for the opportunity. The new owners will enjoy your home. Chad L. - Owner
I have worked with Chad and his team for many years with several management companies managing many large portfolios. The work is always exceptional and I can always rely on him. They are very customer focused, residents are very pleased with the services he provides. I would highly recommend Satin Touch.
Business response:
Thank you, Sandy, for the great 5-Star review. Loyalty is hard to find. From the bottom of my heart, I thank you for the business. Chad L. - Owner
I was looking for a reliable company that could replaced the subfloor and walls that were damaged. Chad was able to come the next day after I spoke with him. He identified the subfloor and we talk about other damages. He provided me the same day with an estimate that was resonable on price. I hired him and two days later they started the work. They did a great job, they were mindful of my household. I am extremely happy about the work they have done and will hire them for other projects!
Business response:
Emma - you were a delight to work with. Your humor was so refreshing and the team we had out loved working with you. Thanks, again, for choosing our company to help you with your project and for the amazing 5-Star review. Chad L. - Owner
Last fall, my wife and I decided it was time to upgrade and update our 37-year-old kitchen. We did some research, found some qualified candidate companies, and started the interview process. What we really wanted was to change our kitchen so much that it would go from the ordinary to a kitchen which had the “Wow factor”. And, with many of the companies we interviewed, some did have the “Wow factor” on design, but they also had the “Wow” (not in a good way), on their proposed price.
Towards the end of our search, we found a c... read more
Business response:
Larry and Susan - it was a pleasure to work on your project and help you transform your kitchen into that 'Wow-Factor'. Thank you so much for the opportunity to 'deliver' on what you dreamt of having and for the great review. Chad L. - Owner
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