Sean Holbrook, Mortgage Loan Originator, NMLS 834022

4.8

Mortgage Lenders
Florence, KY

About this business

Finance Mortgage Lenders

Location details

4895 Houston Rd, Florence, KY, 41042, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.849 reviews

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n wissman

9 years ago

Sean was always responded to any phone call or text as quickly as possible and was always on top of all of the information that I needed. He was thorough and quick when it came to getting things moving to close on my condo. He set me up with a very competitive interest rate and found the loan that was right for me.

Business response:

Nathan, you will be a great member of that community, I know you will love living there, a lot of good people around you as I can attest to first hand

k carlisle1627

9 years ago

Sean was great to work with and on top of everything... explained each step of the process. He went through all the steps with me and assisted me with everything that I had questions about. Sean knows his stuff... would recommend him to anyone that I know that is buying a house.

Business response:

Thanks Karen!

hdblake1

7 years ago

Sean called my mother’s phone and said we filled out a form for a loan. We filled out a form to look at a house. After my mom asked him to remove our information he called her an idiot. She asked if he called her that and he confirmed he called her an idiot. He then hung up. He is very unprofessional and disrespectful.

Business response:

???????? you have the wrong person I am afraid, I am very sorry for the confusion, I would love the chance to speak with her though

MCoronado

7 years ago

Between Sean and the team that he works with, I am unclear where to begin. First, he chose to proceed with a loan I wasn't qualified for. Wasted valuable time. Then proceeded to switch gears to a conventional loan and proceeded to make error after error in processing the paperwork. I believe I was asked to resign paperwork 4 times. Very disorganized, very poor attention to detail and he was happy to blame everyone else on the team and not take any responsibility. I had literally 10 minutes to process the final closing disclo... read more

Business response:

Melissa, We value your business and regret that you were disappointed. We’d like to discuss your experience in detail to see how we can improve our process. Please contact us sholbrook@warsawfederal.com. We strive to make every client as comfortable with the process as possible. There were definitely some bumps along the way and you were very patient and understanding.