SecurCare Self Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

SecurCare Self Storage

4.7

About this business

Location details

1415 Warrensville Center Rd, Cleveland Heights, OH, 44121, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.7381 reviews
Marlynda H.'s profile image
Marlynda H. 
5 years ago

Great service. No long wait time. 

Business response:

Marlynda, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Cleveland Heights  

Roxanne L.'s profile image
Roxanne L. 
2 years ago

Set up expenses and experience good 

Business response:

Roxanne, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Farrell C.'s profile image
Farrell C. 
2 years ago

No problems. The move went smoothly. Manager was knowledgeable and courteous!! Will refer! Thank you 

Business response:

Farrell, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

Sherene S.'s profile image
Sherene S. 
3 years ago

First month free help my situation alot 

Business response:

Thank you Sherene for your kind words, they go a long way to shaping what we do at iStorage Cleveland Heights . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Cleveland Heights Team 

Arnold B.'s profile image
Arnold B. 
3 years ago

Awesome,clean environment and good communication. 

Business response:

Arnold, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Cleveland Heights  

Maureen Gregory Z.'s profile image
Maureen Gregory Z. 
3 years ago

Excellent professional service beginning with Demetrius. Explained everything in detail. When walking to the unit to see and verify if the size would work for us, he was kind, personable and professional. I couldn’t believe how clean the halls and outside walkway were - the unit was perfect! Excellent experience. Always felt safe and secure. Great lighting. Strong doors. Will definitely use again when needed. 

Business response:

Maureen Gregory, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Cleveland Heights 

Lorraine T.'s profile image
Lorraine T. 
3 years ago

Hi, the guys were so very nice. It's just that I've never seen a unit that tapered to a corner -- especially at about 2 feet wide. I walked it twice from the doorway and at best maybe up to 12 feet. The unit was supposedly 5x15. I called to find out the measurements of the floor for that reason. Just because it says it on my lease, doesn't mean that's what THAT unit is. So wrong. why would someone build something like that. Are other people's 5x15s like mine? I don't get to utilize normal square flooring. A triangle, and of ... read more

Dawn V.'s profile image
Dawn V. 
3 years ago

Went to move some items in my unit and was told the moving cart would be available during office hours but the office was not open during office hours and no moving cart was available 

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 4.7 star rating with 381 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is open now. It will close at 10:00 p.m.