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SecurCare Self Storage
- Self Storage
- Rancho Santa Margarita, CA
About this business
Location details
30359 Esperanza, Rancho Santa Margarita, CA, 92688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Professional staff, knowledgeable and friendly!
Business response:
Richard, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Plano Self Storage
The service has been great! Lucy, Nancy Cuevas, & Michelle Perez have been wonderful and responsive. Thank you!
Business response:
Vincent, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Plano Self Storage
I got locked in over the weekend and had to call the sheriffs. I’m very upset. Neither of the two codes they gave me worked and I was trapped inside the gate. They owe me a big apology and need to have someone to call in the event of an emergency.
Business response:
Dear Cathy, We’re sorry to hear about your experience at Plano Self Storage. We’ve forwarded your review to our leadership team at this location to gather more information as to what happened, and how to resolve this. Please feel free to contact our customer service hotline at 949-346-4190 and leave your contact information along with the best time to reach you. We will then have the District Manager follow up with you on how we can improve your experience. Thank you, Management
Michelle was excellent and very helpful !!!
Business response:
Hi, Ann. Thank you for taking the time to rate us! We are glad Michelle could leave a positive impact and made it a good experience for you. - Management
Michelle and her staff were very kind and patient, extremely helpful ! Thank You !
Business response:
Ann, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Plano Self Storage
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.7 star rating with 249 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.