Service Packages

Anita Murley 

on Google

4 weeks ago

I had so many issues when I purchased a living room set, I called the warranty department and was told there’s nothing they will do to fix my furniture that went to crap in 2 months and then I went through the runaround with corporate for the next two months being put on hold over an hour then it would just hang up on me every 3 days I called and the same thing would happen over and over no one would answer my concerns how my living room set looked like it was 3 years old already just after two months and literally me and my... read more

wesleylane71 

on Google

4 weeks ago

Thank you Brian for helping my mom get a new set of living room furniture to replace the set that we got 4 months ago and for some reason we just happened to get a bad set and corporate and the warranty company would not help with the issue of it and then she finally went up to the Allie Jackson Abel Furniture and spoke with you Brian the Manager and without hesitation you were amazing and helpful and such great customer service. Because we are not the type to complain and try to get over on any business but we just happene... read more

Keep it real 

on Google

3 months ago

I purchased a couch from them a week before thanksgiving. Okay, so they tell me it will be a 6 to 8 week wait. Cool, well it's now January and I keep having to ask and call them about updates to my order. About 2 months after they said it would arrive at their warehouse. I'm not upset that it is taking longer. I'm upset that I paid in full and have to CALL them for updates. There was no communication and when I asked for a partial refund then and only then did someone reach out next day about having the item scheduled for de... read more

Melissa Gatley 

on Google

5 months ago

We bought a couch set at the end of Feb (apx the 20th) of 2020. Before the year was up it started falling apart. When I called about warranty I was told I'm only covered for accidents only, but not due to the set just being junk and falling apart, which now, not even 5 years later the springs are sprung, the material ripped up, one of the seats on couch has separated from rest of couch. DON'T BUY HERE UNLESS YOU WANT TO REPLACE IT IN APX A YEAR cuz that's all we got outta ours and having to deal with it. I am VERY dissatisfi... read more

T Wats 

on Google

3 months ago

I went into the store on Saturday and chose the items I wanted. I was informed the date of delivery would be on the following Thursday. I received a call informing me the delivery time would be 3-7pm. The delivery driver made it to deliver around 7:25pm. Upon arrival the driver informed me that he did not have one of the items I had ordered due to them being out of stock, and he did not know when or if they would get anymore, and I needed to reach out to the store. I told the drivers I would take some of the items, excludin... read more