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Shachi Bhardwaj - BankSouth Mortgage Loan Officer

4.9

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12620 Crabapple Road, Bldg. F, Ste. 201, Milton, GA, 30004, United States

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4.9316 reviews
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Steven Todd E.'s profile image
Steven Todd E. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Shachi and her team were very easy to work with and professional. Communication was a key. If I had any questions at all, they were very responsive and knowledgeable. An excellent team at BankSouth. 

Abdul m.'s profile image
Abdul m. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

"Shachi is exactly the mortgage banker you want to work with, she & her team are friendly, smart and good-natured, they are keenly aware of the complicated situation, personalities / other factors concerning a first time home buyer. You want Shachi on your side if you are hunting for the best deal in town for mortgages. She knows very well (my confusion, anxiety ) what we as a borrower goes thru, She is very professional, honest, prompt, quick at the response and very soft & professional. 

Anand W. K.'s profile image
Anand W. K. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Very prompt response on all questions, Very good experience to work, worked patiently through the whole process and found alternatives to road block situations quickly without stalling the process.  

Pradnya Anand K.'s profile image
Pradnya Anand K. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Because of Shachi whole mortgage process went smooth. Thanks. 

Ramesh John R.'s profile image
Ramesh John R. 

Verified by BankSouth Mortgage Company, LLC

2 years ago

Excessive documentation, poor communication and lengthy closing delays 

Antonio Alphonso A.'s profile image
Antonio Alphonso A. 

Verified by BankSouth Mortgage Company, LLC

2 years ago

During this process over the last two years there were lessons learned on both parties. More knowledge of construction loans could have help to have a better experience. 

Business response:

Thank you for taking the time to provide your feedback, Antonio. I understand that construction loans can be complex and challenging, and I apologize if our knowledge of this process did not meet your expectations. We will use this feedback to improve our services in the future. 

Brittney H.'s profile image
Brittney H. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

I understand loan officers don't know exactly what and when changes would be made to the rates, but I would like my loan officer to give me aheads of when the rates were changing and not wait to the same day the feds were meeting. 

Carlos Damian Guidi S.'s profile image
Carlos Damian Guidi S. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

We ran into several surprise requests frequently even though we started the process with ample time and made ourselves available to provide information and documentation. We had very difficult request minutes before the closing ceremony!!!!..... we had to bend back and forward to satisfy these last minute requests. The process worked out at the end and we are happy with the outcome, but there's definitely opportunity to be more proactive with the document gathering and checking procedure. 

Madhulika B.'s profile image
Madhulika B. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Werrryyyuuo 

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Shachi Bhardwaj - BankSouth Mortgage Loan Officer has a 4.9 star rating with 316 reviews. 

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