Shane Smith - Sr. Mortgage Loan Originator, NMLS ID#235902

Edy 

on Zillow

3 years ago

We want to give Shane and his team a big Thank You for working hard to process and close our loan quickly within 30 days, now that's service! Shane made sure that we submitted the correct paperwork and documents needed to complete our loan, he was available anytime we had questions about the loan process. He is very professional and courteous and he made the loan process seem simple and easy. We are very grateful that we choose Shane as he was correctly the right choice. We need more Shane's in our world, Thank Brother! Semp... read more

tinybunny71 

on Zillow

3 years ago

Shane Smith is a breath of fresh air!! I really had no idea what to do when it came to refinancing and I was a little nervous when I found out my loan officer was male. I've dealt with a lot of financial advisors in my life and found that most of the male officers were a bit intimidating and frankly a little abrupt and scary. Shane is the complete opposite! I felt at home the first time we spoke. He is so down to earth and easy to talk to so I felt comfortable when I had to ask questions. He is so knowledgeable and his commu... read more

Patricia 

on Zillow

3 years ago

Shane was excellent. He helped me through the entire process. He asked me things that I didn't know to ask. This helped me to understand how to proceed. He was very professional and patient. I have recommended him to friends and family. Thank you Shane. 

Donna Ferretiz 

on Zillow

3 years ago

I am so HAPPY that Shane helped me!! Shane was professional at all times. Shane made it easy from beginning to end. He did all of the work. Trust me when it’s time to refinance or buy a new home Shane will be the only one I’ll call. I have never had a lender make it so easy and I have brought and refinanced a lot in my life . 

Tracy and Victor 

on Zillow

3 years ago

Shane is very easy to work with, explains the process clearly. He is quick to reply by phone calls or emails. Shows concern and compasion for his work. 

Dolores 

on Zillow

4 years ago

My experience with Shane was excellent! He is always accessible and punctual with returning answers to my questions. He made the process easy to understand and was always polite and professional. Shane is very knowledgeable and offered valuable feedback, recommendations, and advice through the process. 

gneiger 

on Zillow

5 years ago

Shane was exceptional to work with. Appreciate that Shane was able to help me with the refinance when Navy Federal Credit could care less. Very thankful for Shanes experience and responsiveness. Was a great to work with Shane. Would recommend to anyone who is looking to get a home mortgage. Was very knowledgeable and am thankful for getting the refinance completed. Thank you and thank you for your military service too. 

andie22panda 

on Zillow

5 years ago

Shane has been amazing and seriously the best part of this process. This was my first time buying a home and he kept me calm, answered all of my questions, emails, and phone calls quickly, and just made this process better when everyone else was making it tough. You will not be sorry with this guy. 

Brenda Damp 

on Zillow

5 years ago

What a breathe of fresh air, Shane made this entire process so easy. It is usually so stressful dealing with lenders, paperwork, deadlines, etc... this was a walk in the park. I would highly recommend Shane, he has the customers best interest at heart during the entire procesS. He updated me with each step, great job Shane! Exemplary customer service!