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Shawn K. Miller- VanDyk Mortgage Corporation
- Mortgage Lenders
- Tampa, FL
About this business
As a national Mortgage Banker, we have been committed to providing residential 1 to 4 family home loans to consumers for over 30 years. We currently have over 500 employees with 93 branch office locations in 38 states across the U.S. During our tenure, we have closed over 100,000+ home loans, maintained a 99% customer satisfaction ratio* and an A+ rating from the Better Business Bureau. We are an approved FannieMae, FreddieMac, GinnieMae seller/servicer as well as an FHA/VA DE lender. These affiliations give us direct acces... read more
Location details
5020 W Linebaugh Ave Suite 130, Tampa, FL, 33624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by VanDyk Mortgage Corporation
Better instructions on the Folly website would be great as well as more of a verbal communication rather than emails all the time I understand we're in a pandemic however since we can no longer do face-to-face verbal communication I think would be more so important nowadays opposed to just emails
Verified by VanDyk Mortgage Corporation
Shawn was wonderful to work with. The entire staff was great and responded quickly to any inquiries I had, and also kept me informed of the status of my application. However, the portal was really difficult to work with and not at all user friendly. I literally had to take papers to the office to be scanned because the portal was not accepting them in a sequence - it would repeat the same paper over and over. It was very frustrating at times, but speaking with the staff was a help.
Verified by VanDyk Mortgage Corporation
Things explained to clients better. Just because a client doesn't need further payment assistance doesn't mean they can't get it.
Verified by VanDyk Mortgage Corporation
As closing approached we weren't notified of a problem until days after it had happened. The error cost my family a days pay b/c of changes to the closing date. That would have been understandable, not ok but understandable but the support staff attempted to deflect their portion of the error to our realty team. In these circumstances a customer isn't interested in who else knows about the problem if it isn't communicated to us. Owning up for your mistake is being professional.
Verified by VanDyk Mortgage Corporation
Communication
Verified by VanDyk Mortgage Corporation
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Frequently asked questions about Shawn K. Miller- VanDyk Mortgage Corporation
How is Shawn K. Miller- VanDyk Mortgage Corporation rated?
Shawn K. Miller- VanDyk Mortgage Corporation has a 4.9 star rating with 991 reviews.
When is Shawn K. Miller- VanDyk Mortgage Corporation open?
Shawn K. Miller- VanDyk Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.