Shirley Ryan AbilityLab

Alin S. 

on Yelp

9 months ago

This is an update. Prior reviews were positive. This is the Q4 2025 update for SRALab Chicago. Building arrival area was clean and well organized albeit busy. The intake and registration area was abnormally busy. Can't blame them for having no chairs. What I can praise them for is being aware and passively aware that my pain was escalating with the standing room only situation and sure enough they radio'd in back and asked if they could get me into a bay quicker. I was quickly moved to a private bay. Dr Reger is AWESOME at h... read more

Shih C. 

on Yelp

a year ago

Back to the same facility 6 months later as an outpatient being evaluated for my cognitive skills. The receptionist was nice enough to allow me to check in without my driver's license since the state revoked it during my visit to the DMV due to my health episode. The day started with a brief interview with a psychologist. Then, I met another psychologist for a variety of tests and evaluations. I realized I don't use my brain to its fullest capacity and potential due to performing the same tasks for many years post college. H... read more

Leslie G. 

on Yelp

a year ago

Wonderful therapists and attentive care. They are ranked the best for a good reason. 

Frank M. 

on Yelp

a year ago

This place is amazing. My aunt had a brain bleed stroke and they got her back to the way she was before the stroke in 3 weeks. Accept no substitutions as SHIRLEY RYAN ABILITY LABS is the best rehab facility in the world. 

Rosetta L. 

on Yelp

a year ago

Shirley ryan in Homewood is racist. They treated my son terribly after he was shot 11x. Kala tried everything she could to get him terminated from the program. She pretend she was helping us but she wasn't. Then you have Rayleen who suppose to be the supervisor isn't no better. She lied as well. He missed a few appointments do to his injuries and transportation. I called each and every time anything changes. They act like I didn't when I did. The first day they were acting racist. The choice of words and actions they were gi... read more

Essa A. 

on Yelp

a year ago

The facility is gorgeous, clean and the staff are amazing. Yet, knowing that I have a great coverage with my insurance, I got hit with big bills on services that was not needed and billed by a doctor who is always late or no show where he doesn't respect our time, very rude, and when he is present he never listened and always typing on his laptop AND he is out of my network although I explained clearly to stay within my insurance, I am not that rich. Sending bills with unexplained codes that a patient will never understand o... read more

Jessie W. 

on Yelp

a year ago

I suffered a traumatic brain injury in the summer of 2017. After emergency surgery at Hinsdale hospital, I was transferred to Shirley Ryan Ability labs, in downtown Chicago, and I couldn't be more grateful! If I had not had three months at Shirley Ryan, I know for a fact that I would not be walking today. I honestly don't know where to begin... I loved my nurses. They & My physical therapists still get holiday cards from me, and always will. They made the worst, most terrifying experience of my entire life bearable, conquera... read more

JoLynn B. 

on Yelp

a year ago

Today I brought my nephew that has Huntington's disease to Shirley Ryan for an appointment at 1:00 pm. As I was driving the 40 miles to an appointment with his neurologist at Northwestern at 11:00 I received at phone call saying my appointment was at 11:00. I explained that we received a text saying it was at 1:00 pm as that was the agreed upon time, since it would work with the neurologist appointment. This was set up months prior. I explained that often my nephews appointment is quick and possibly I can make a little after... read more

Forever Y. 

on Yelp

a year ago

This place is the worst place to work. The people are fake and untrustworthy it's disgusting. They lie just to make themselves look better than you. Will kick you to the curb if you have a misfortune in your life. They are not understanding of life struggles and will lie and say they are. Will talk to you as if you're not even a human being. Theses people in this place have no respect for others. Everyone looks down or talks down on another person. If you ever get hired and hear them say "we're a family here" RUN DONT WALK!