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Shoals Pediatric Dentistry

3.5

About this business

Location details

640 Cox Creek Pkwy, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.5184 reviews
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Kimmy Caravello's profile image
Kimmy Caravello 
recommend  Recommended
4 years ago

my daughter had cavities and needed to be satiated. she was wonderful with kaityln and took care of her teeth. very happy with everything, super happy I found her. 

Business response:

Thank you so much for your kind words, Kimmy. We really appreciate you taking the time out to share your experience with us. Cheers, Shoals Pediatric Dentistry 

Allyson Turpen Farris's profile image
Allyson Turpen Farris 
recommend  Recommended
4 years ago

My 4 year old had her first appointment today and we had the best experience. She was really nervous and they really went above and beyond to explain everything they would do and to put her at ease. So pleased with our experience here ♥️ 

Jeremy Couch's profile image
Jeremy Couch 
recommend  Recommended
4 years ago

The staff is very friendly and Dr. Lents does a great job. I highly recommend! 

Business response:

Thank you so much for your kind words, Jeremy. We really appreciate you taking the time out to share your experience with us. Cheers, Shoals Pediatric Dentistry 

Stephen Couch's profile image
Stephen Couch 
recommend  Recommended
5 years ago

best pediatric dentist in florence and has the most caring and helpful staff 

Business response:

Thank you so much for your kind words, Stephen. We really appreciate you taking the time out to share your experience with us. Cheers, Shoals Pediatric Dentistry 

Lisa Couch's profile image
Lisa Couch 
recommend  Recommended
5 years ago

Best pediatric dentist in town and her staff are all so good with all the kids highly recommend this place 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. Cheers, Shoals Pediatric Dentistry 

Lucinda Dotson's profile image
Lucinda Dotson 
3 months ago

she tore a hole in my 4 year old mouth and lies like her small teeth cut holes in her jaw the ER CONFIRMED THAT IT WAS LACERATIONS NOT BITE MARKS AND THEN SHE WANTS TO LIE LIKE MY CHILD MOUTH WASNT SWOLLEN I HAVE VIDEOS AND PHOTOS OF HOW SHE LOOKED SOON AS WE MADE IT TO THE CAR AND SHE WANTS TO LIE LIKE HER MOUTH WASNT SWOLLEN GODr WILL DEAL WITH YOU FOR HURTING MY 4 YEAR OLDS MOUTH AND LYING ROBIN. IM GOING TO SEE WHAT LEGAL ACTIONS CAN BE DONE 

Business response:

Thank you for providing your feedback and letting us know about this issue, Lucinda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (256) 760-5660 and we'd be happy to help you out. Cheers, Shoals Pediatric Dentistry 

Kristen Comer's profile image
Kristen Comer 
9 months ago

No stars. Upon having to get two teeth pulled , (which no child wants to go through as it is,but has to be done) One of the ladies informed me that my child was "bad." Kicking and etc. And that Dr.Lents had to be really "stern" with her. (Not sure what really was going on because I wasn't allowed back there during that time that she was getting them pulled.) However , I told my child that it's important to listen to them and let them do their job that way my child's adult teeth don't grow in wrong. My child was crying and... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (256) 760-5660 and we'd be happy to help you out. Cheers, Shoals Pediatric Dentistry 

Tasha Nichol's profile image
Tasha Nichol 
9 months ago

the wait is extreme. I have a child with disability and she hasn't eaten in over 12hrs and I have been waiting for 3 hrs on an appointment made 2 weeks ago. last time they told me they were taking 3 teeth out and they took 6. she screamed the whole time. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tasha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (256) 760-5660 and we'd be happy to help you out. Cheers, Shoals Pediatric Dentistry 

Mary Beth Woods's profile image
Mary Beth Woods 
recommend  Recommended
3 years ago

Absolutely the worst dentist I’ve ever been to. The receptionist was the only nice person in there. My 5 year old is already terrified of the dentist. She broke her front tooth and had to be sedated to fix it. We went in and her being already scared didn’t want to do it so they wanted to use the “huggieboard” where they literally strap them down from head to toe and would have pulled it without sedation at all. They were SO rude when I said she wouldn’t be strapped down and said to me “yes she will!” We left and will not be ... read more

Frequently asked questions about Shoals Pediatric Dentistry

How is Shoals Pediatric Dentistry rated?

Shoals Pediatric Dentistry has a 3.5 star rating with 184 reviews. 

When is Shoals Pediatric Dentistry open?

Shoals Pediatric Dentistry is closed now. It will open tomorrow at 8:00 a.m.