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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The service was performed in a timely manner...
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you appreciated our timely service. Your satisfaction is our priority, and we look forward to serving you again soon.
As always very courteous treatment. All went well except for needing to return next day because door panel repair did not hold. It has been an ongoing issue since I purchased 5he van. Hopefully Iit holds this time because it would be a Hazzard if panels got discombobulated with passengers in back seat as it causes doors to lock up. Who knows why they've failed to hold so far.
Business response:
We're glad to hear you received courteous service. We understand your concerns about the door panel repair and appreciate your patience. Your safety is our priority, and we're committed to getting this resolved for you.
I always like coming here. Service is always quick. The people are super nice. Clean sitting area very spacious. Plus I think they are bringing back the free car wash with service which is awesome seeing as how you pay twice the amount for a oil change.
Business response:
Thanks for the fantastic review! We're thrilled to hear you enjoy your visits and appreciate our team's service. The free car wash is definitely a bonus we're excited about too. Looking forward to seeing you again soon!
Dan was great, He was so kid and helpful. I usually bring my dog so being around dog lovers makes things even better. I appreciate that he conveyed the cabin filter needed changing to provide better breathing for my dog & I while inside the car. Thank you. Thank you for applying my coupons as well.
Business response:
Dan will be thrilled to hear your kind words! We're glad you and your dog felt welcome and that we could assist with your cabin filter. Your satisfaction means a lot to usthank you for choosing us! Enjoy the fresh air on your drives!
Showcase Honda did a fantastic job for me. They are very attentive, listened to what I needed and I took home a car that I love and can afford.
Business response:
Thank you for your kind words! We're thrilled to hear you had a fantastic experience with us and found the perfect car. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Enjoy your new ride!
I went in for ZACTEK paint protection re-application. I was in and out in 2 hours even though they were extremely busy following a 3-day weekend. I watched at least 3 tow-trucks bringing in cars that had mechanical problems. They were managing the receipt of these additional vehicles in addition to regular scheduled appointments. The waiting room is large with comfortable chairs.
Business response:
Thanks for the fantastic review! We're glad to hear you had a smooth experience with the ZACTEK paint protection re-application, even during a busy time. Our team works hard to juggle everything, and your feedback means a lot to us. Enjoy your day!
Air filter checked and was not changed to help me save money.
Business response:
Thank you for the great review! We're glad to hear you appreciated our honesty about the air filter. Our goal is to provide excellent service while keeping your budget in mind. We look forward to serving you again!
Another great experience getting service work from Showcase Honda with service advisor Cassie A!!! She always makes sure I'm well informed about my vehicle's needs and then expedites the process very well.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Cassie. Our team strives to keep you informed and make service as efficient as possible. We appreciate your trust in Showcase Honda and look forward to assisting you again!
Upon Service completed I was not aware that Service Charge was being added to my VISA Card. I assumed my Invoice amont would be the same as Visa Charge statemnet. A Service Charge was being added due to using Charge Card. My Service Rep did mention that every body has to get their fee. At the time I did not Realize that he was referring to me.
Business response:
It seems that the service charge on your VISA card was not as evident as it should have been, despite our efforts to communicate it clearly. We understand that billing details can sometimes be overlooked. To address this matter further and ensure you have all the information you need, please reach out to Sean Hoopes, our Service Director, at 602-274-3800. We appreciate your understanding and are here to help clarify any concerns.
Showcase Honda has a 4.4 star rating with 13,459 reviews.
Showcase Honda is closed now. It will open at 7:00 a.m.