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8900 Navarre Pkwy, Navarre, FL, 32566, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We waited 25 minutes to be seated at a table that was open the whole time, sat and waited another 30 min before someone came over after going to ask for a server,, then to have waited a total of an hour and a half with not even a drink. My family of 5 three hungry and thirsty kids left with nothing. Terrible service. I'm not one to post negative and I've been a server, but this was not right, three tables got sat and drank and ate after we got there!!!
It was definitely bottom of the basket very disappointing
Business response:
Nickie, If you send us a private message with your information we would like to try and make it right.
Would not recommend at all. Nasty, salty and overpriced.
Business response:
Hi Ellen, we would love to know what else we could do to improve your visit with us. If you wish to discuss further, please email us at marketing@shrimpbasket.com.
I ordered the crab cake platter. No value for the price. The crab cakes looked like sausage patties and were super salty. It came with two tiny hush puppies and a tiny corn nugget. Not what I would call a platter, but a kids meal. Wont be back, that's for sure.
Business response:
Hi Annelids, we are sorry to hear that you did not enjoy your meal with us. Thank you for providing us with your feedback so we can work to improve our restaurant. We hope you will give us a second chance to impress you!
So disappointing that our first meal there last night was not up to what we are used to. it took an hour to get our food. Some of it was cold. Two separate parties brought in dogs. Where's the health department? The dogs were barking at each other which service dogs don't do that so they couldn't have been service dogs. In the past while here we ate there every night but once this year will do it. So sad. I have noticed while driving by that they are not busy like they used to be. I see why. :(
Business response:
Hi Karen, we are disappointed to learn that our location did not provide the delicious food expected of our restaurants! Thank you for letting us know of your recent experience with us, so we can work to improve our restaurant. We hope that you will give us a second chance to impress you.
Our food was delivered pretty much burnt. Waitress was very accommodating as was the manager and we were served a new basket of food that was not burnt but not very tasty either. Daiquiris were generic, artificial tasting & not your normal “frozen” feel as it should have been. For the money we paid it was definitely a pathetic experience and I’m sure we will not be going back to this particular Shrimp Basket.
It took one hour to get food and then it took forever to get drink refills
Ordered a combo plate, grilled catfish and cajun shrimp. Very small portion size for the fish and 6 small shrimp. Flavor was good, amount of food for the price, poor! I was told by the manager that Corporate had cut the portion size to save money? I couldn't believe that she told me that...
Business response:
Hi Brad, I am not sure why our team made the comment about portion size, we actually have not changed the portion size at all! We hope you will give us a second chance to impress you.
Got a menu but they never came back to take drink order or food order. We’re not even that crowded. Saw manager walk thru and ask people how their food was. She didn’t ask us. I guess we were invisible. Sat about 25 minutes. Unbelievable.
Business response:
Hi Pamela, we are disappointed to learn that our location did not provide the kind, quick service expected of our restaurants! Thank you for letting us know of your recent experience with us, so we can work to improve our restaurant. We hope that you will give us a second chance to impress you.
Shrimp Basket has a 4.1 star rating with 2,380 reviews.
Shrimp Basket is closed now. It will open tomorrow at 11:00 a.m.