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Shrimp Basket Homewood
- Seafood
- Homewood, AL
About this business
Location details
801 Green Springs Hwy, Homewood, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Shrimp Basket, Homewood, 9/22/2021, 4pm. We went there for dinner. We both ordered seafood baskets. When our food arrived at table, the server told us they were out of oysters. Instead of giving us a chance to order something else or go somewhere else, he said they stuck a couple of extra shrimp in and some catfish strips to make up for no oysters. The catfish strips were more like potato chips. We think they were leftovers from lunch. So tough we couldn't eat them. The crab cakes were still frozen in the middle. Server brou... read more
Business response:
Hi, Chuck. We are sorry to hear that we didn't meet your expectation. We have very high standards at Shrimp Basket Homewood and would love the opportunity to improve. Please get in touch with us at 850-898-1480!
Poor service!! We Went there and sat for like more than 30minutes. And nobody even get our order! Not even busy at all.
Had to wait for them to recook our food, burnt, still came out burnt, fries were not edible
Very disappointing crappy service and the food is crap also wouldn’t go back
RecommendedGift card reader has been broken during the last 2 visits. What is up? How does the credit card reader and online balance check work and not the point of sale machine?
We were the first people to be seated when they opened at 11am on Sunday. Placed our drink orders and food order. Waitress came back two different times to tell us they could not cook something we had ordered (Cajun grilled chicken and chicken poboy). When she came to refill our drinks she told us our food would be right out. Within a couple of minutes she came back and asked if our son was ok with popcorn shrimp. No, that is not what he ordered. I asked if our food was even ready and she said no. I asked for the manager, sh... read more
We recently had a late lunch in this establishment & I don’t remember when I have ever had such poor quality of food or service. We were truly disappointed. To make it worse we were served Raw Cold fish !!
Slow slow customer service was awful. Food was terrible.
Food always consistently good, but hate the new policy at Homewood location of no subs! Not everyone likes that shrimp slaw, but now you either get it ‘cause it comes with Everything, or pay the same but get nothing. Stinks!
Business response:
Hi Rich, we are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
Frequently asked questions about Shrimp Basket Homewood
How is Shrimp Basket Homewood rated?
Shrimp Basket Homewood has a 4.1 star rating with 1,809 reviews.
When is Shrimp Basket Homewood open?
Shrimp Basket Homewood is closed now. It will open tomorrow at 11:00 a.m.