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Sierra Vista Independent & Assisted Living
- Assisted Living Facilities
- Victorville, CA
About this business
Welcome to Sierra Vista Independent & Assisted Living, a premier community in Victorville, California. We offer a wide range of customized Independent Living, Assisted Living, and Respite Care services to help you or your loved one live more comfortably.
Location details
13815 Rodeo Dr, Victorville, CA, 92395, United States
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The staff is friendly and seems to care for everybody here no matter what their situation is. The meals were suffering for variety, but now they've got a new manager in the kitchen and the meals seem to be getting better and better each day.
Business response:
Hi Kw, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
My loved one is currently a resident at Sierra Vista Independent and Assisted Living and the experience has been great so far. The value for cost/monthly cost is amazing. They have been incredibly understanding and supportive. Based on the experience so far, I would recommend Sierra Vista to others.
Business response:
Thank you Anonymous for your positive recommendation of Sierra Vista Independent & Assisted Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
The staff here have shown my grandpa nothing but love. They go above and beyond to give him the care that we couldn't. The entire facility is always spotless. I absolutely love attending all of the events they host. I can't thank them enough, especially for allowing my grandpa's dog to visit him.
Business response:
Thank you for sharing this positive review about your experience with our community! Here at Sierra Vista Independent & Assistant Living, we always strive for top-quality service and are glad we could provide it for you.
I like the smaller size overall, and the help that is offered.
Business response:
Thank you Joanne for your review! We're glad to hear that you have enjoyed your experience at Sierra Vista Independent & Assisted Living!
Had some issues with billing but the Director got on top of things and straightened it out. The Director is 5 out of 5. The facility is not "high-end" and this makes it a good fit for our family. It is 5 out of 5 for meeting our needs. Quality of care might be higher since in our case care is also being provided by Hospice. The concerns we've had about oxygen might be on Hospice, not assisted living.
Business response:
Anonymous, we’re so happy to hear you’ve had a great experience at Sierra Vista Independent & Assisted Living. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Sierra Vista to us felt more like a hospital rather than senior living. Very sterile. We were there on a Saturday and we barely saw any residents, there was not much going on. I did like that they had cabanas with yards, those were nice. It is a smaller facility so there are less residents and activities. The people were all super friendly, it was just not what we were looking for.
Business response:
Hello, thank you for considering our community. We are disappointed to hear that you didn't think we were a good fit and wanted to share that our staff is dedicated to providing the highest quality of care for you or your loved one. Our staff members are trained in the latest techniques to ensure that our residents receive the best possible care. We also offer personal hygiene services including manicures, pedicures, and haircuts. Our staff will also help manage your medications and assist with transportation to appointments... read more
It's a pretty good place. They do try their hardest to take care of the patients. The staff are very friendly. It looks like there are plenty of good activities. Sometimes we've had trouble with the night shift not changing our loved one's diaper right away, which caused breakouts and sores that have since healed after some time. Overall it's a pretty decent place for the price. They, like many other places, are just understaffed right now.
I initially toured with the sales director and was very impressed. Within 2 weeks the rehab facility told me that they were discharging him in 4 days. I was overwhelmed. I called the sales director and she made the nightmare go away. He was admitted in days.
Business response:
Thank you for your 5-star review!
Frequently asked questions about Sierra Vista Independent & Assisted Living
How is Sierra Vista Independent & Assisted Living rated?
Sierra Vista Independent & Assisted Living has a 4.7 star rating with 102 reviews.
When is Sierra Vista Independent & Assisted Living open?
Sierra Vista Independent & Assisted Living is open now. It is open 24/7.