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Sigma Pest Control
- Fredericksburg, VA
About this business
Location details
406 Hudgins Rd F, Fredericksburg, VA, 22408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The owner Michael does a reallygood job controlling,getting rid of bugs.
Showed up sooner than he thought. explained a few things I had questions about. Liked the answers I was given, rates were reasonable. Hired on for a 5 year contract. Only one treatment done tonight, will provide more review later down the line.
Michael was quick to respond to our service request, and was at our house within 2 hours of the phone call...during rush hour. He was friendly, professional, efficient and personablel. My husband and I appreciated that he really took his time talking to us, and not just about pests. It's nice to deal with the owner of a small business, as opposed to a large company. Michael Didn't treat us like we were just a number. He even took the time to remember my kids names while he was here, and on his way out helped my dau... read more
Business response:
Tracy, Thank you so much for the kind words. I really strive to bring that level of attention to everyone in the Sigma Family.
Michael, was very professional when providing the initial inspection, he was straight forward, and never tried to sell a service, that was not needed. After researching pricing for the services he is providing at my residence, the prices are well below the average costs from the bigger franchised companies. He showed up at the scheduled time, and performed the services satisfactorily. I will recommend Sigma to my neighbors a well as others in the area.
Business response:
Shawn, I really appreciate you taking the time to write such a kind review. I guarantee you will always get the same phenomenal service as long as you are a member of the Sigma Family.
Exceedingly poor customer service and dishonest. Some time ago we asked that they only use green/organic products and not use anything on our bee garden. Then come to find out they kept using the same products, and spayed where we specifically said not to, killing everything in the bee garden. For almost a year we continued to pay full price for them to do nothing but the cobweb dusting before deciding to cancel service entirely. Rather than being the least bit apologetic, they were aggressive and are determined to continue ... read more
Exceedingly poor customer service and dishonest. Some time ago we asked that they only use green/organic products and not use anything on our bee garden. Then come to find out they kept using the same products, and spayed where we specifically said not to, killing everything in the bee garden. For almost a year we continued to pay full price for them to do nothing but the cobweb dusting before deciding to cancel service entirely. Rather than being the least bit apologetic, they were aggressive and are determined to continue ... read more
Dominic charged me $299 to treat a flea problem in my small townhouse. He ensured me that I would see a noticeable difference after the treatment. After the treatment, there was no difference and I was still getting bitten by the fleas. Dominic said that if the flea problem persisted that they would treat the house again for free. I called and emailed Dominic and the company numerous times and got no response. I got so fed up that I called Orkin and they actually gave me the correct treatment and immediately took care of the... read more
Business response:
I am truly sorry on how the situation was handled. We strive to to provide excellent service in all capacities and we did anything but that. You will be receiving a full refund, as you did not receive the results you had paid for. We have learned from this experience and will do better in the future.
$200 to spray the yard is excessive. The tech was really thorough and efficient.
Business response:
Hi, Marie! Thank you for your feed back. $199 to remove a nest and to treat is a very average and competitive price for a one-time service. Please let us know if we can do anything else for you, we thank you for choosing us to remove the nest for you!
[No Comments Provided]
Business response:
Hi, Margaret. We appreciate your feed back, if you could tell us what the issue is we would be more than happy to rectify the situation. Our number one promise is 100% satisfaction. We are sorry to hear you?re not completely satisfied. Please let us know as soon as possible what you are unhappy with. Thank you
Frequently asked questions about Sigma Pest Control
How is Sigma Pest Control rated?
Sigma Pest Control has a 4.7 star rating with 248 reviews.
When is Sigma Pest Control open?
Sigma Pest Control is closed now. It will open tomorrow at 9:00 a.m.