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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
awesome! was put on the side of the hotel with the ball view. i happened to be a non-gambler and stayed in the room longer. next time i will request a mountain view location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. We hope to welcome you again so... read more
Exceptional
Great location to stay in Reno. We arrived 20 minutes before the 3pm check in time and had to wait or pay an addition fee.
Business response:
Thank you for taking the time to leave us a review. We'll be sure to share your comments with the hotel management. We look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Good The picture is the zucchini they served us. Who in the world would let that out of the kitchen? And, the waitress served it. Extremely disappointed. The eggs in my breakfast taco were fried to a crisp, literally. They were crunchy.
Business response:
Thank you for providing your feedback and letting us know about your experience, Donna. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Silver Legacy Resort & Casino
Very Good
Good Check-in took over an hour due to the long lines, and only 2 people at the desk. Did have the self-check-in/out machines but it still took way too long. The hotel does not allow guests to use trolleys or anything to take bags to the rooms. I am disabled and asked to use one for my many bags and was told no but I could pay for a bellhop to do it. I asked how much it was and was told it depends on how much stuff I had. This made my mom, and friend upset so they took up all our stuff in several trips instead. The fridge in... read more
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Good
Business response:
Thank you for taking the time to share your experience with us, Jos! We can't wait to welcome you back for another great time at Silver Legacy Resort & Casino soon.
Very Good At check in..we were about 20 minutes early ..told we could check in early for an additional 25$…opted to wait..got crack in line …worked our way to counter at 5 minutes early…told the same thing! Fortunately only two people behind us ….finally got our room …but still had to pay other additional charges we were not expecting!!! Really?
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,144 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.